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There is no sound at all. Macbook. About 10 days. I was

Customer Question
There is no sound...

There is no sound at all

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Macbook

Technician's Assistant: How long has this been going on with your MacBook? What have you tried so far?

About 10 days. I was deleting a lot of files because I was almost out of disc space so I think I deleted something I shouldn't have?

Submitted: 7 months ago.Category: Mac
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Answered in 4 hours by:
1/15/2018
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please what you have already tried to do to resolve this?

Thank you

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Customer reply replied 7 months ago
nothing, I don't know what to do
Customer reply replied 7 months ago
I don't know if I want you on the computer because I was already charged $40 even though I was told if I put in my CC info I would only be charged $5 down until I had my answer.
Customer reply replied 7 months ago
Now I see there is a free trial but I already got charged $40 and have no answer to my question yet. What do you think I should do?
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