Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Using iPhoto. how to change 4x6 color photo @4MB to 1.9MB I…

Customer Question
Using iPhoto. how...

Using iPhoto. how to change 4x6 color photo @4MB to 1.9MB I need to send 33 photos to a site that requires less than 2MB per photo ? can e-mail me***@******.*** I visited a Genius at local Apple store nd he changed the

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Spectrum/Brighthouse /tampabay.rr.com to continue from above...and he changed the resolution to "medium" the site rejected these pics also.

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

My apple MacBookPro browser is safari.

Technician's Assistant: What troubleshooting have you tried?

I cropped all the photos from 4 x 6 to 5 x 7, 4 x 6, and 3 x 5 all failed..Went to the Genius" place in a local Apple Store. He reduced the resolution of the photos from 4 + MB to less than 2MB He said ,which should have worked all, 33 photos were rejected.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I don't think email is the issue , am I in the wrong place....I need help with iPhoto, how to reduce photos from 4MB to less than2MB as required by the site I am attempting to send the photo to.

Submitted: 4 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
1/13/2018
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 4 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,547
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Mac Question
Customer reply replied 4 months ago
Since Jan. 1 when I first contacted the site which is the Department of Defense / at MacDill Air Force Base near me. They have a service for around the world service men and women to help relocate them via a computer link for people to list their home for either sale or rent. My listing is on the site but I cannot export my pictures because the size of them does not meet the requirement of "less than 2MB" the question is how to make 4MB pic tires meet their size requirement.
Customer reply replied 4 months ago
I thought I had contacted Apple Customer Care. I need a question answered not any thing Fixed. Who are you? Apple Service is completely free, how did I get sidetracked to this site?
Customer reply replied 4 months ago
is the next page another request for money????
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 4 months ago

We are not related to Apple and not a free service, however we are premium support.

Ask Your Own Mac Question
Customer reply replied 4 months ago
How did you divert me to you when I contacted Apple Support? I shall inform them of this. Refund my $5.00!
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 4 months ago

The service is not $5.00 and you have been charged more than that. The costs are clearly displayed.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-####and speak to the billing team and once you're happy, let me know and we can continue.
Regards
Kris

Ask Your Own Mac Question
Was this answer helpful?
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,555
8,555 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,555 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,394 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,994 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,507 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
How to repair iPhoto library? My iphoto will not open
My iphoto will not open---just spins! I have tried "option, command" to rebuild. I have tried shutting off computer. I have tried going through Finder to get into iphoto. Almost like a virus or a corr… read more
Ashik
Ashik
Master\u0027s Degree
5,100 satisfied customers
I cant open iphoto on my macbook pro - can you help me trouble
I can't open iphoto on my macbook pro - can you help me trouble shoot?… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,507 satisfied customers
iphoto is not responding. I just get the twirling rainbow
iphoto is not responding. I just get the twirling rainbow.… read more
Ashik
Ashik
Master\u0027s Degree
5,100 satisfied customers
My iphoto is saying i require internet connection and I am
my iphoto is saying i require internet connection and I am connected … read more
Justin Johnson
Justin Johnson
Founder
2,002 satisfied customers
Iphoto quits unexpectedly when importing photos on iMAC and
iphoto quits unexpectedly when importing photos on iMAC and will not repair when using standard methods … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,412 satisfied customers
Upgraded from os lion to os Sierra now iPhoto not working
upgraded from os lion to os Sierra now iPhoto not working tried app download get message update not available because it was bought by a different user or the item was refunded or cancelled … read more
Justin Johnson
Justin Johnson
Founder
2,002 satisfied customers
My iPhoto library isn't loading. MacBook Pro OSX Version
I was able to correct the problem a few days ago when it happened but now what i tried before isn't working. … read more
Ashik
Ashik
Master\u0027s Degree
5,100 satisfied customers
Iphoto not working. When I open it all I get is a circular
iphoto not working. When I open it all I get is a circular clock like spin. software is 10.6.8. … read more
Justin Johnson
Justin Johnson
Founder
2,002 satisfied customers
It is iPhoto which I use extensively for images of my
it is iPhoto which I use extensively for images of my paintings to enter shows. I'm getting weird problems developing. Like when clicking on an image to enhance lighting that is needed and having it s… read more
Justin Johnson
Justin Johnson
Founder
2,002 satisfied customers
This is the message i get:The iPhoto Library is locked, on a
This is the message i get:The iPhoto Library is locked, on a locked disk, or you do not have permission to make changes to it. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
IPhoto is not opening, all photos are thumbnails on the
iPhoto is not opening, all photos are thumbnails on the screen … read more
Justin Johnson
Justin Johnson
Founder
2,002 satisfied customers
The icons for iPhoto and Calculator are missing. Imac
Hi there. The icons for iPhoto and Calculator are missing … read more
Justin Johnson
Justin Johnson
Founder
2,002 satisfied customers
facebook is not recognising my login detail when i try and
facebook is not recognising my login detail when i try and upload photos from iphoto… read more
Techie_Ben
Techie_Ben
Software Engineer
Master\u0027s Degree
1,444 satisfied customers
I cant delete photos from my iPhoto files. When I hit "delete"
I can't delete photos from my iPhoto files. When I hit "delete" after selecting photos to delete, the yellow select frame simply moves to the next photo and doesn't delete.… read more
Mike
Mike
Mac Medic
8,555 satisfied customers
Iphoto keeps crashing...how can I fix this?
Iphoto keeps crashing...how can I fix this?… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
In I-tunes I cannot "Select Folders" of photos to sync with
In I-tunes I cannot "Select Folders" of photos to sync with my I-pad from my computer. I can only sync one folder. If I change to another folder and sync again the first folder is removed. I cannot ge… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
739 satisfied customers
Why arent iTunes songs showing up in iPhoto playlists?
Why are my iTunes songs are not showing up in iPhoto? Playlists are listed, but no song titles to pick from.… read more
Daniel
Daniel
554 satisfied customers
iPhoto keeps saying it quit unexpectedly and wont open up
iPhoto keeps saying it quit unexpectedly and won't open up?… read more
Mike
Mike
Mac Medic
8,555 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x