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Cannot get in put in apple id and cannot rember password.

Customer Question
Cannot get in put...

Cannot get in put in apple id and cannot rember password

Technician's Assistant: When did you last change your password ***** Apple ID?

Not sure was working and just seemed to stop working

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No not sure how to do

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Just cannot remember apple id or password

Submitted: 7 months ago.Category: Mac
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Answered in 16 minutes by:
1/12/2018
Mac Support Specialist: Karthik, Mac Enthusiast replied 7 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Karthik, Mac Enthusiast replied 7 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the apple ID? So that we can go ahead and check what are the reset option available.

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