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I have Microsoft office for apple (Mac). I deleted excel and…

I have Microsoft...

I have Microsoft office for apple (Mac). I deleted excel and power point, how do I get em back?

Technician's Assistant: What Operating System (OS) are you running on your Mac?

Where do I find this?

Technician's Assistant: The Mac Technician will be able to walk you through that. Did the application come with an uninstaller, either on the installation disc or in the application's folder on your Mac?

No, I applied McKeeper and lost it

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No, that's it , thanks

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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 minutes by:
1/12/2018
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 12,432
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What version of Office are you using?

Ask Your Own Mac Question
Customer reply replied 7 months ago
10:13:2

What version of Office are you using? Is it Office 2016?

Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 12,432
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Verified
Ashik and 87 other Mac Specialists are ready to help you
Ask your own question now
Customer reply replied 7 months ago
No thanks, Can't afford that
Customer reply replied 7 months ago
Are you there?

Sorry, it seems like you accepted secure remote. If you didn't mean to accept it, then you can contact the customer support at***@******.*** and they will refund that amount.

What version of Office are you using? Is it Office 2016?

Ask Your Own Mac Question
Customer reply replied 7 months ago
OK lets go on, 10:13:2
Customer reply replied 7 months ago
Waiting, U there?

Sorry, confused. Do you want secure remote or not? If not, then I will send instructions to fix the issue in here.

If you prefer secure remote, then I can connect to your Mac and fix the issue myself for you while you watch. But it is an additional $39 as per this site.

Let me know

Ask Your Own Mac Question
Customer reply replied 7 months ago
Let's do it

Follow the steps below to start secure remote support session.

If you are talking to me from your Mac now, then just click this link -> https://www.fastsupport.com/886492896

Follow the onscreen instructions to connect. An application named GotoAssist opener will be downloaded. Then open the GotoAssist opener file you see there and then open the GotoAssist opener application. You can also open it from Downloads. Open GotoAssist opener file. Allow permission to connect or Join session if asked.

(If you don't see the downloaded GotoAssist opener file, then click on the Finder icon on dock, then click on Go menu and select Downloads. This will bring Downloads folder. Now you see a file named GotoAssist opener file there. Double click on it to open)

Let me know if you have any difficulty connecting to me.

Ask Your Own Mac Question

Issue resolved via remote support.

best Regards,

Ashik

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Ashik
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 12,432
12,432 Satisfied Customers
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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