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I'm yrying to register the device but it won't take our new…

Customer Question
I'm yrying to register...

I'm yrying to register the device but it won't take our new password, I can't remember amazon password

Technician's Assistant: When did you last change your password ***** Apple ID?

Our xfinity password ***** changed today

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No I don't know how

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

I think that's it

Submitted: 7 months ago.Category: Mac
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Answered in 5 minutes by:
1/9/2018
Mac Support Specialist: Jason Jones, Mac Technician replied 7 months ago
Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 19,498
Experience: Several years of supporting Mac systems.
Verified

Hello,
I look forward to helping you today.

Are you having issues with your Wireless Internet Password?

I will be standing by, looking forward to your response.
Thank you,
Jason

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