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For some unknown reason, my apple ID has been disabled.

Customer Question
For some unknown reason...

For some unknown reason, my apple ID has been disabled. Help!

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Iphone 6 and what do you mean by operating system?

Technician's Assistant: The Mac Technician will be able to walk you through that. How long has this been going on with your iPhone? What have you tried so far?

10.13.1

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

OK its 10.13.1

Submitted: 6 months ago.Category: Mac
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Answered in 5 minutes by:
1/9/2018
Mac Support Specialist: Karthik, Mac Enthusiast replied 6 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Karthik, Mac Enthusiast replied 6 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the apple ID? So that we can go ahead and check what are the reset option available.

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Customer reply replied 6 months ago
The apple ID is "Shark2018". I didn't know Apple charges for help with an iPhone
Mac Support Specialist: Karthik, Mac Enthusiast replied 6 months ago

Your Apple ID is normally your email address which is associated with apple.

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Customer reply replied 6 months ago
Am I talking to Apple?
Mac Support Specialist: Karthik, Mac Enthusiast replied 6 months ago

I am one of the expert in JustAnswer and We do support for all apple related issue.

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