Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I can't get the computer to accept my password for apple.

Customer Question
I can't get the...

I can't get the computer to accept my password ***** apple

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

IPad I don't know what operating system means

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

Since I arrived at my condo in California. Suddenly it needs my Apple ID and won't take the one I have always used

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

What does it need to know?

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 11 minutes by:
1/9/2018
Mac Support Specialist: Karthik, Mac Enthusiast replied 7 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Mac Question
Mac Support Specialist: Karthik, Mac Enthusiast replied 7 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the apple ID? So that we can go ahead and check what are the reset option available.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I forgot to reset my account. Ipad apple. I don't know what
I just play game but now it wants a password ***** the one I have won't work … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor\u0027s Degree
4 satisfied customers
My iPad rebooted on it's own and now wants my Apple ID and
My iPad rebooted on it's own and now wants my Apple ID and password. I put in what I thought was correct and it says it is wrong. I went online and thru my recovery email reset my password, etc. I got… read more
John Holland
John Holland
Bachelor\u0027s Degree
20 satisfied customers
My Apple Ipad 9.7" 128gb is disabled while making APPLE id.
My Apple Ipad 9.7 " 128gb is disabled while making APPLE id. How can I enable it … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I need activation help for my iPad. Safari, i must have
i must have pushed a wrong button and now the Activation Lock screen is on. this happened last Wednesday. I've been away from home. now it wants an Apple ID and password ***** were used to set up this iPad and thats probably about 10nyears ago. and connected to an email account i no longer have.… read more
Jon
Jon
Bachelors Degree
726 satisfied customers
I cannot sign out of iCloud on either of my iPads, The first
The first one is an iPad2 OS 9.3.6. I changed the AppleID a while ago and didn't read that you had to sign out of all your devices. … read more
Jon
Jon
Bachelors Degree
726 satisfied customers
Can't activate my mothers mini pad because password or ID I
Can't activate my mothers mini pad because password ***** ID I am using won't work. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Suddenly my Ipad wants an Apple ID and password, but it
Suddenly my Ipad wants an Apple ID and password, but it won't accept the one I have recorded … read more
Justin Johnson
Justin Johnson
Owner
2,399 satisfied customers
My iPad was given to me by someone who can't remember what
Hi, my iPad was given to me by someone who can't remember what password ***** used to even what their apple is. It should be either popolvuh666 or phineascrow but I have no idea what the password ****… read more
Jon
Jon
Bachelors Degree
726 satisfied customers
My daughter iPad is suddenly saying "Some of the iTunes
Pearl... My daughter iPad is suddenly saying "Some of the iTunes Store files in the iTunes library were not copied to the iPad “Sydney's iPad” because the iPad may only contain content from five Apple… read more
Justin Johnson
Justin Johnson
Owner
2,399 satisfied customers
I have an Apple Mac, an iPad & an iPhone6. my problem is
Hi Mike, My name is***** have an Apple Mac, an iPad & an iPhone6 … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My ipad is activation locked, or whatever that should be. My
My ipad is activation locked, or whatever that should be. My daughter had given this to me and it is not now listed on her "devices." I can't do anything on the ipad; the activation lock message keeps… read more
Justin Johnson
Justin Johnson
Owner
2,399 satisfied customers
My girlfriend and I just broke up. My iPad is synced with
My girlfriend and I just broke up. My iPad is synced with her Mac. I need to unsync it. How can I do this? … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Requires activation, Not know but has always been updated
Not able to do anything device an iPad mini just says activation required … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My ipad suddenly said it needs to be activated. i don't
No. I got the message to do it, but hadn't done it yet … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I was using my ipad when it went to a white screen suddenly
I was using my ipad when it went to a white screen suddenly and said to activate ipad. It said to enter the apple ID and password ***** to set up ipad in the cloud. I did and it will not accept it. Wh… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I am having trouble lately with my iPad which in turn
I am having trouble lately with my iPad which in turn affects my iPhone. Whenever I go to my iPad it keeps popping up that I need Apple ID verification but then won't let me go through the process to … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Moving to n. Ft myers fl. I have comcast cable in the condo
Moving to n. Ft myers fl. I have comcast cable in the condo complex which is included in the maintenance fee. my carrier for my cell is sprint, contract is expired. iI need a landline for the condo I … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Two question 1. On my send email I get a message that The
Two question: 1. On my send email I get a message that "The Sent mailbox could not be created on the mail server. The local"Sent Messages ( Mobile Me)" mailbox was created instead". What does this mea… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x