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I’m on a Mac. How do I delete a vpn profile. It’s asking for…

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I’m on a Mac. How...
I’m on a Mac. How do I delete a vpn profile. It’s asking for a password ***** I don’t have it. I clicked the systems preferences > network > then deleted the vpn there. Now I can access internet okay. But the problem is that on system preferences the profile is still there and required the password ***** delete it. Please help.
Submitted: 7 months ago.Category: Mac
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Answered in 3 minutes by:
1/9/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,712
Experience: Training and Development at Scientifically Speaking
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Hi! Welcome to JustAnswer.com! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Do you know if the VPN profile was a part of another app or was a part of the standard OS?

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Customer reply replied 7 months ago
I’ve alrrady paid $46 please just help Sir
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Do you know if the VPN profile was a part of another app or was a part of the standard OS?

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Customer reply replied 7 months ago
It’s from pageclean.com
Customer reply replied 7 months ago
It’s a content blocker website. They don’t give the password ***** manually control it
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

It does not look like a VPN.

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Customer reply replied 7 months ago
the vpn comes from this website pageclean.com
Customer reply replied 7 months ago
Not. A vpn. Ok. I would just like to remove it. It’s located under system preferences
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

I am working on finding out how. They don't make it easy.

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Customer reply replied 7 months ago
Still there?
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Yes.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

What happens when you click the minus?

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Customer reply replied 7 months ago
It asks for a password ***** I don’t have and never got. I just loaded downloaded it today but the company doesn’t provide admin pass to delete or configure it
Customer reply replied 7 months ago
I even tried to restore my computer back in time but I didn’t set up a previous restor date so the time machine didn’t work
Customer reply replied 7 months ago
If you know how to restore o a previous time without me having to have already set up a restore date sometime in the past lets do that
Customer reply replied 7 months ago
stil there?
Customer reply replied 7 months ago
Still There?
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

I am still here.

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Customer reply replied 7 months ago
I think weve been disconnected.
Customer reply replied 7 months ago
okay i just see your response
Customer reply replied 7 months ago
whats the solution?
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