Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Our iPhone is frozen. We need appointment at Genius Bar at
Our iPhone is frozen. We need appointment at Genius Bar at Apple Store, Burlington MA … read more
Justin Johnson
Justin Johnson
Mac Genius
3,060 satisfied customers
Locked out because of too many log ins and it will not
Locked out because of too many log ins and it will not connect to I tunes … read more
Jon
Jon
Bachelors Degree
789 satisfied customers
IPhone is frozen. After reboot, iTunes logo came up and
after reboot, iTunes logo came up and picture of a plug showed on screen... powered oss and on and now I have the picture on screen...has power. Hit button on front and it clicks… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I updated my operating system on my iPhone 6plus and it will
I updated my operating system on my iPhone 6plus and it will not except my ID and password … read more
Jon
Jon
Bachelors Degree
789 satisfied customers
I have an Apple X phone, it has frozen and sends a message
I have an Apple X phone, it has frozen and sends a message that iPhone is disabled, I called Apple and they gave me a callback appointment . They did not call back within the 15 min. window. I have a … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My email address has changed and I forgot my apple password.
my email address has changed and I forgot my apple password. I no longer have accesss to my trusted phone number … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I need.to update my password to get into my phone and do iOS
I need.to update my password ***** get into my phone and do iOS updates. too many passwords etc. for me to deal with. … read more
Justin Johnson
Justin Johnson
Mac Genius
3,060 satisfied customers
I am having issues resetting my apple id so that I can reset
I am having issues resetting my apple id so that I can reset my iphone … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I was updating my iPhone thru iTunes on my pc when it got
I was updating my iPhone thru iTunes on my pc when it got unplugged. It now has a white screen with the apple logo on it and it's frozen I can't turn it off either. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,165 satisfied customers
I just bought a new iPhone from Telus. I need my password.
I just bought a new iPhone from Telus. I need my password. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,336 satisfied customers
I tried too many times to answer my security questions on my
I tried too many times to answer my security questions on my computer. Can I try again, change the security questions or what?Please help me. My phone number is(###) ###-####… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
My I phone works pwrfectly except that I connot dial a phone
My I phone works pwrfectly except that I connot dial a phone number and whwn someone else calls my phone it rings on their end but not on my phone . Also when I attempt to send a text the screen is bl… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
iphone 4 upgrade to ios 7.1.2 has messed up my roommates phone.
iphone 4 upgrade to ios 7.1.2 has messed up my roommates phone. what recommendations do you have?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I'm coping 139 songs from my pc to iphone, and it has been
I'm coping 139 songs from my pc to iphone, and it has been at 5 of 5 on the download process for the past 40 minutes. It say waiting for changes to be applied. My task manager shows itunes is still ru… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My phone was frozen. i connected to itune that unfortunately
My phone was frozen. i connected to itune that unfortunately didn't have backup. The phone was restored but I have lost all my contacts.… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
What does it mean if my location services is frozen. I cant
What does it mean if my location services is frozen. I can't turn it on or off on the main icon or any of the apps and also find my phone from mobile me is grayed, frozen. Funny thing I have two phone… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
my iphone 4 has just gone into a standby mode and on constant
my iphone 4 has just gone into a standby mode and on constant vibration,wont ring and wont stop vibration.… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
i am trying to update to 3.1.3 on 3gs first time got stuck
i am trying to update to 3.1.3 on 3gs first time got stuck in a boot loop so i tried again and now i keep getting error 1611, i have tried reinstalling itunes.… read more
Pat
Pat
Bachelor's Degree
171 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x