Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
It is for a billing receipt my wife received. It was for
It is for a billing receipt my wife received. It was for ICloud storage of 2 Tr at $19/mo and and she does not have an ITunes account. It was charged to her credit card. She has a galaxy note 8 Samsun… read more
Harry
Harry
197 satisfied customers
I have a recurring charge for itunes to my credit card and
I have a recurring charge for itunes to my credit card and would like to have it stopped. The account holder name is***** and the credti card is under Donald Glen Raiger. Please advise how I cancel … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
268 satisfied customers
I have an IPhone 6 that was set up for me by my Grand
I have an IPhone 6 that was set up for me by my Grand Daughter and I was wondering if I delete her email for iTunes & Apps that's in my phone will I loose all the music I purchased. Some of the music … read more
ZAID ALAMRO
ZAID ALAMRO
Computer Technician
Masters
210 satisfied customers
Cancelled her subscription to iTunes but is still being
cancelled her subscription to iTunes but is still being charged how do I stop the charges? … read more
Isaac Franklin
Isaac Franklin
Computer Hardware Engineer
2,387 satisfied customers
Is there someone I can call and talk to about getting rid of
is there someone I can call and talk to about getting rid of some of the things I have being charged to my credit card. We think some of the monthly charges are from an old I Tunes account that we don… read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
823 satisfied customers
I am trying to cancel my Netflix account through iTunes and
Hi, I am trying to cancel my Netflix account through iTunes and reactivate it through just Netflix, with iTunes not involved. Seems I am getting double billed through iTunes … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,180 satisfied customers
I am 56 years old and went back to school and finished last
I am 56 years old and went back to school and finished last year. I called Chegg and cancelled my subscription, but I noticed I am still getting charged. $16 per month. I have not had this service sin… read more
Robert M.
Robert M.
Bachelor's Degree
3,580 satisfied customers
On 02/13/18 I received an e-mail from iTunes that I had
On 02/13/18 I received an e-mail from iTunes that I had subscribed to a year of Apple Music family membership. I did not make the purchase and it was made through iCloud on a MacBook Pro 15 which I do… read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
149 satisfied customers
How do I review the purchases made that are automatically
How do I review the purchases made that are automatically billed on my credit card each month? I want to stop several of them … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have been charged $43. from ITUNES and I am not sure what
I have been charged $43.69 from ITUNES and I am not sure what this is..? How can I find out..? … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,180 satisfied customers
My daughter Yasmin Burgess is locked out of her phone she
My daughter Yasmin Burgess is locked out of her phone she cant get in to txt or make calls she needs someone at apple to contact her by phone(###) ###-#### we bought these phones at Sprint but they co… read more
Justin Johnson
Justin Johnson
Owner
3,511 satisfied customers
I need to remove an email address from my Apple ID but l
I need to remove an email address from my Apple ID but l don't have the password ***** credit card access anymore … read more
Justin Johnson
Justin Johnson
Owner
3,511 satisfied customers
Problem is my 83 year old mom got knicked $99 for a year
problem is my 83 year old mom got knicked $99 for a year family membership in ITunes Store. Order #IN83486432569 … read more
Mr.Med
Mr.Med
1,452 satisfied customers
My daughter forgot her email ID AND apple ID but remembers
My daughter forgot her email ID AND apple ID but remembers the password. We just unlocked her phone and reset it in the process of restoring it and are stuck. How can we get the ID and email address t… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
My granddaughter, age 10, had my permission to use my credit
my granddaughter, age 10, had my permission to use my credit card for itunes at $2.49/month. She did not know she was being charged for additional music she listened to on her apple ipod. now i have r… read more
Mr.Med
Mr.Med
1,452 satisfied customers
I plugged in my iPhone 6, which used to be my mom's, to my
i plugged in my iPhone 6, which used to be my mom's, to my laptop for iTunes, which used to be my moms…so it had all of her stuff on it. well when i went to restart my phone all of her stuff is gone! … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
Please help me. Someone has purchased Apl itunes and charged
Please help me. Someone has purchased Apl itunes and charged them to my credit card six times in the month of May. I will give you the info. as follows : transaction date -5/06 APL ITUNES 94379342 MGS… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I am trying desperately to open an account in my name and my
I am trying desperately to open an account in my name and my credit card for I-Tunes. My wife and I have two different servers on the same computer. Hers is AOL mine is MSN. She has an account with I … read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x