Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
When I try to access safari, I receive the following
When I try to access safari, I receive the following message: … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,914 satisfied customers
My iPad rebooted on it's own and now wants my Apple ID and
My iPad rebooted on it's own and now wants my Apple ID and password. I put in what I thought was correct and it says it is wrong. I went online and thru my recovery email reset my password, etc. I got… read more
John Holland
John Holland
Bachelor's Degree
96 satisfied customers
My mini iPad messages are not updating properly with my
My mini iPad messages are not updating properly with my iPhone … read more
David L
David L
Bachelor's Degree
5,410 satisfied customers
My logon is not recognizing my password. I iPhone and ipad.
my iPhone wanted me to change my password ***** while ago so I did and now it will not recognize anything … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
The iPad is locked. Activation lock requires Apple ID and
The iPad is locked. Activation lock requires Apple ID and password. I don't understand why it was shut down. I know the Apple ID but cannot remember password. It's been 4 years since I purchased it … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,582 satisfied customers
I returned my damaged iPhone. Asurion tells me that Find My
I returned my damaged iPhone. Asurion tells me that Find My iPhone is still connected but when I look it shows “no devices” & now I face $500 in charges. What do I do? … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have an older iPad and all of a sudden I am unable to send
I have an older iPad and all of a sudden I am unable to send messages to my daughter who has an android phone. This started as of last Thursday, and prior to that I was able to text her all the time. … read more
Cris
Cris
3,494 satisfied customers
I have received alarming notices on my ipad stating that 28%
I have received alarming notices on my ipad stating that 28% of my device may already be ruined and I risk losing function of both my ipad and iphone unless I get appleloc downloaded on my ipad. So up… read more
Ashik
Ashik
Master's Degree
9,470 satisfied customers
I'd like to transfer my contact from my iPad to my iPhone.
I'd like to transfer my contact from my iPad to my iPhone. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,361 satisfied customers
IPhone, Ipad, Icloud not updating on my IPhone SE and my
IPhone, Ipad, Icloud not updating on my IPhone SE and my iPad Air. It seems ever since I updated to the newest iOS software, my phone and iPad do not talk to each other any more? I reboot my phone dai… read more
Justin Johnson
Justin Johnson
Mac Genius
3,733 satisfied customers
My Apple ID is email address + password. last 4 years I have
My Apple ID is email address + password. For the last 4 years I have been logged into the Apple store with a nickname and password. As I never logged out, I have now forgotten that password, or the pa… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
983 satisfied customers
If my apple id is different icloud than my wife and kids but
If my apple id is different for my icloud than my wife and kids but we share the same id and password ***** iTunes and apps on my phone will my messages go to their ipads still? It did in the past but… read more
Ashik
Ashik
Master's Degree
9,470 satisfied customers
My girlfriend can text me from her iPad and iPhone,but I cannot
My girlfriend can text me from her iPad and iPhone,but I cannot test her back.we both can't phone each other or FaceTime.this is a new problem after a year and a half.we have had all 4 Apple devices b… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Itunes says I cant make a purchase. I have changed all the passwords
Itunes says I can't make a purchase. I have changed all the passwords on computer, ipad, Iphone and icloud..… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
On one of my iPhones (4S) and on my iPad when I receive an
On one of my iPhones (4S) and on my iPad when I receive an email it shows up in my inbox but even if I do not open it, when the email goes out to get new email, the onethat it had downloaded is delete… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Updated my iPod Touch 4 to iOS 6.1.2 on Tuesday. After installation,
Updated my iPod Touch 4 to iOS 6.1.2 on Tuesday. After installation, a message popped up stating that update is complete, but a few steps remain to complete the setup. It would not accept my Apple ID … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have an iPhone and also an ipad .. My son got an ipad for
I have an iPhone and also an ipad .. My son got an ipad for Xmas and I got him onto my apple I'd the same as mine .Unfortunately when he went to stay with his mum my ex she was able to see messages th… read more
Cris
Cris
3,494 satisfied customers
With iPad 2, running iOS 5.1.1, trying to access a Web site
With iPad 2, running iOS 5.1.1, trying to access a Web site (http://www.rbrenner.com/smm2/) that has htaccess password XXXXX (basic) turned on, Safari just hangs. It doesn't present the login id/pwd d… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x