Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Back in October I signed up with T-Mobile and got an iPhone
Back in October I signed up with T-Mobile and got an iPhone for my step-daughter. However, in January she decided she no longer wanted to pay for the phone. It is still active with my cell phone carrier, but she has not deleted it from her iCloud account. Is there away for me to get this device unlocked so I am able to use it. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
My wife forgot her icloud password for her apple 6+ She got
my wife forgot her icloud password ***** her apple 6+ … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,871 satisfied customers
We just signed out of the cloud on my daughters ipone 6plus
We just signed out of the cloud on my daughters ipone 6plus and she reset her phone. she keeps getting the error message that iphone can not be activated … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
170 satisfied customers
IPAD 2 - ACTIVATION LOCK ; DON'T KNOW APPLE ID OR PASSWORD.
iPAD 2 - ACTIVATION LOCK ; DON'T KNOW APPLE ID OR PASSWORD. DO HAVE THE PASS CODE . DAUGHTER GAVE IT TO ME . DID A PROGRAM UPDATE INSTALL . CAN'T GET PASSED ACTIVATION LOCK … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
My friends Charlotte Fauth, IPhone with the numberupdated
My friends Charlotte Fauth, IPhone with the number(###) ###-####updated her phone and now can't remember her password. The instructions says to go to settings to change the passcode but that not possi… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,842 satisfied customers
I'm trying to get information about changing a password for
Mike, I'm trying to get information about changing a password ***** an ITunes Account that was apparently set up by my Grandson. He borrowed by I-Pad , set up an Itunes Account and I'm now attempting … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,842 satisfied customers
I've had this ipad for about 5 years and I've never been
I've had this ipad for about 5 years and I've never been asked for my address to o-en it and now I've forgotten it and cannot find it and of course I cannot access my device. … read more
Micky
Micky
Lead Systems Administrator
High School or GED
109 satisfied customers
I have a Macintosh laptop computer. I just got it and set it
I have a Macintosh laptop computer. I just got it and set it up with no problems but I have a memory problem that I'm trying to overcome and I gave it a password ***** for some reason I can't remember… read more
Ashik
Ashik
Master's Degree
9,364 satisfied customers
I have Iphone 7 plus. Actually its my daughters' phone. We
actually its my daughters' phone. We try to access and change her apple ID in Icloud, and it does not recognize her password. We may have the wrong password, and we do not find a way to get into her icloud without it. what can we do> … read more
Don Williams
Don Williams
BS
15 satisfied customers
Forgotten password. Don't remember. The phone I am taking to
The phone I am taking to you about is my Mother in law's. I am contacting you on my phone. Should we contact you using her phone?… read more
David L
David L
Bachelor's Degree
5,335 satisfied customers
My mother had someone set up her phone with iTunes and
Hello, my mother had someone set up her phone with iTunes and icloud and she doesn't remember the password I can answer all the security questions but her birthdate must have been entered wrong. I hav… read more
Patrick Evans
Patrick Evans
Network Engineer
MS
125 satisfied customers
My grandchild some how changed my passcode and I had to
My grandchild some how changed my passcode and I had to getKids Best Buy to restore my phone. My problem now is to get to my iCloud it's asking for my last passcode which only my four-year-old grandba… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,842 satisfied customers
Need to change Apple ID. Won't let me log into Netflix or
Need to change Apple ID. Won't let me log into Netflix or anything on Apple TV don't remember password … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
975 satisfied customers
I have another iPhone other than the email me I'm using to
I have another iPhone other than the email me I'm using to send this message. My wife uses it. It's a 6, I think. She had to do a hard turnoff. So her thumbprint didn't work and She forgot her passwor… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My sister gave me a Apple phone. She couldn't remembered her
My sister gave me a Apple phone. She couldn't remembered her password ***** I'd settings. I'm trying to get this phone out of her name completely. I have her phone # if you need to verify … read more
Justin Johnson
Justin Johnson
Owner
3,006 satisfied customers
My daughter Brighton forgot her apple ID and password to her
My daughter Brighton forgot her apple ID and password ***** her phone. What do we do to get back into?… read more
Ashik
Ashik
Master's Degree
9,364 satisfied customers
My daughter's ipad mini keeps telling her that she cannpt
My daughter's ipad mini keeps telling her that she cannpt activate her imessage because she is not connected to the internet but she is. She can game and search the web but not message. I did a reset … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
My daughter just updated to an 5s I tried to restore her old
My daughter just updated to an 5s I tried to restore her old 4s to factory defaults. My daughter does not remember her cloud I'd or password ***** she is in state of Florida and I have the 4s here in … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,842 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x