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I can't load my facebook. I can sign inOK, but this "load a…

Customer Question
Hi I can't load...

Hi I can't load my facebook

Technician's Assistant: When could you last open your Facebook?

I can sign inOK, but this "load a photo" message comes up, and I can't go further

Technician's Assistant: Did you recently update your software or Operating System (OS)?

NO...All was cool on Sunday night

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

That's about it

Submitted: 6 months ago.Category: Mac
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Answered in 5 hours by:
1/9/2018
Mac Support Specialist: Richard, Apple Software Engineer replied 6 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,064
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me via which program you are trying to access facebook on?

Please let me know

Thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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