Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My password is not working and I cannot access my Apple ID
My password ***** ***** working and I cannot access my Apple ID to change credit card details. … read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
Help! My daughter got me a new Ipad but when she set it up
Help! My daughter got me a new Ipad but when she set it up with an email to have everything sent to me she used an email I don't have [& can't get due to it being owned already] because she forgot 4 d… read more
John Castle
John Castle
BSC in Computing Network Management and Design
265 satisfied customers
Need to change apple id name and password (all forgotten)
need to change apple id name and password (all forgotten) … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
144 satisfied customers
I can't remember my iTunes or Apple ID. I changed one of
I changed one of them approx half hour ago. And one this afternoon. … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
144 satisfied customers
My wife is in Ontario with my Ipad and I have her Ipad Mini
My wife is in Ontario with my Ipad and I have her Ipad Mini here. I changed the apple Id on her ipad to my name and can't get it changed back to her name so we can facetime or send messages. … read more
Sheri
Sheri
Bachelor's Degree
749 satisfied customers
My ipad has done i think a factory reset to where i have to
my ipad has done i think a factory reset to where i have to enter in an icloud username...i forgot it but i remember parts of it...it's the first time that it has happened in years and i didn't do any… read more
Justin Johnson
Justin Johnson
Owner
2,635 satisfied customers
I cannot access the cloud because when I got my phone 2
I cannot access the cloud because when I got my phone 2 years ago whoever entered my email address added a number so when I try to replace my forgotten password ***** don't get the email giving my the… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,820 satisfied customers
Just went to sign on to FaceTime. Got msg saying I need to
Just went to sign on to FaceTime. Got msg saying I need to put in new Apple ID or password. Cannot do it unless I go to Apple I'd.com … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have 2 iPhones - a 6 with Verizon and an 8 plus with
I have 2 iPhones - a 6 with Verizon and an 8 plus with Sorint. Calls and messages come on both phones at the same time.The new iPhone 8 will only be used for special calls with family. How can I cull … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have an IPad which I was working on a few hours ago. I
i have an IPad which I was working on a few hours ago. I tried to us it now and it was me to activate it with my password ***** I cannot remember my password. PLEASE HELP!!!! … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I want to change phone number on my iPad 2, 10.3.3, A few
I want to change phone number on my iPad 2 JA: What Operating System (OS) are you running on your iPad? Customer: 10.3.3 JA: When did you purchase your iPad? What troubleshooting have you tried? Custo… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My iPad mini just did and automatic update and now it won't
My iPad mini just did and automatic update and now it won't work. I turn it off and the it comes right back on. I've tried it both with and without holding the home button. At the top of the screen it… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
Dog stepped on it, activated phone search? now locked out of
dog stepped on it, activated phone search? now locked out of my acct … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I need a little help with using the messages.I have to use I
I need a little help with using the messages.I have to use I cloud id? … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Both my ipad and iphone display the incorrect Apple id.
Both my ipad and iphone display the incorrect Apple id. Pretty annoying because every time I go to type an email a little box pops up stating: Apple ID verification Enter the password ***** (incorrect… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I am trying to sort out my password ***** that I can use face
I am trying to sort out my password ***** that I can use face time with my niece. I started it up the end of 2013 and have never used it because I can never get through. We have two email addresses, o… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I have lost all my contacts on my ipad. I have rebooted 3
I have lost all my contacts on my ipad. I have rebooted 3 times and nothing. Unfortunately i didn't know i had to or how to back up my ipad. Anyway i am new with the ipad and need detailed instruction… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
Over this past weekend, I was changing email and street addresses and have somehow messed
Over this past weekend, I was changing email and street addresses and have somehow messed up my iCloud synchronization between my Windows 7 Pc, my iPad and iPhone and now I can't seem to figure out th… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,820 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x