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I was using my Apple computer and a message popped up on my…

Customer Question
I was using my...

I was using my Apple computer and a message popped up on my cell. Your Apple ID is being used to sign in to a device.. so I clicked allow and then a 6 digit no came up to type these numbers into a password ***** where do I go to the password *****??

Technician's Assistant: When did you last change your password ***** Apple ID?

I haven’t changed it as far as I remember

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No where is that?

Submitted: 6 months ago.Category: Mac
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Answered in 4 minutes by:
1/8/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
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Hi! Welcome to JustAnswer.com! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Customer reply replied 6 months ago
Does someone call me or just reply to me in this? I am very confused.
Customer reply replied 6 months ago
Never mind, my son has contacted me and will talk it thru.. thank you
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

have a good one!

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Customer reply replied 6 months ago
no, please just send me a refund
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

Ok.

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