Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Need to reset my Apple ID password. Don't know. Tried to
tried to reset and was told to use my iPad 2 to reset the password. hen I did this nothing happened. Since it's a iPad 2 I can't update the software on it.… read more
Amarnath Sikdar
Amarnath Sikdar
Sr. Solutions Engineer- Level 2
Bachelor's Degree
2 satisfied customers
Can;t remember my password. Don't remember. No I wan't to
can;t remember my password JA: When did you last change your password ***** Apple ID? Customer: don't remember JA: Did you try resetting through Apple's online account reset tool? Customer: yes JA: An… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
134 satisfied customers
I am 75-years old and have forgotten both my ID and
Pearl, I am 75-years old and have forgotten both my ID and password … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
The iphone is locked.. it was my old iphone and I want to
the iphone is locked.. it was my old iphone and I want to give it to my mother and I couldn't remember the password ***** I cant get in at all … read more
John Castle
John Castle
BSC in Computing Network Management and Design
265 satisfied customers
Forgotten password. Don't remember. The phone I am taking to
The phone I am taking to you about is my Mother in law's. I am contacting you on my phone. Should we contact you using her phone?… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I purchased a new Ipad for my wife she went to the apple
I purchased a new Ipad for my wife she went to the apple store and they helped her set it up. She couldn't remember her password ***** she tried too many now locked out. how do I reset the ipad so she… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I am trying to get into my i pad and it says that my apple
I am trying to get into my i pad and it says that my apple id has been disabled for security reasons.. I don't remember every having to do this before. My son may have done this for me but he's not he… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have been locked out of my Ipad. My apple id for it is my
I have been locked out of my Ipad. My apple id for it is my old work address and I have now retired. Can't remember my password ***** couldn't answer the security question! has been over 3 years. I bo… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have an iPhone 7. Last night I did an update install
I have an iPhone 7. Last night I did an update install software went thru the whole install program and when I was just about complete it asked for a 6 digit password, I couldn't remember after numero… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I don't remember my password. When I changed phones I
when I changed phones I couldn't remember password ***** 2 years ago … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My daughter changed her passcode and then couldn't remember
My daughter changed her passcode and then couldn't remember it. She used her passcode all day and then went to reset her phone and cant remember what it is. It now says disabled. How can i fix that? … read more
Moses C
Moses C
Bsc
899 satisfied customers
I have a new Apple iPad. They wanted me to sign into iCloud.
I have a new Apple iPad. They wanted me to sign into iCloud. I gave a finger print and other demands and a new password. After time I couldn't remember the password. My new iPad is frozen. Says it is … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I bought for someone at Ethiopia but the person greated
I bought for someone at Ethiopia but the person greated password ***** apple ID. Now she return it back since she couldn't remember the ID and password. I am trying to unlock it but I cant since i don… read more
Justin Johnson
Justin Johnson
Mac Genius
3,005 satisfied customers
My iphone shut down and I cant remember my password or Apple
my iphone shut down and I cant remember my password ***** Apple ID … read more
Mr.Med
Mr.Med
1,286 satisfied customers
It says my Apple ID is disabled. I just tried, Before that I
It says my Apple ID is disabled. JA: When did you last reset your Apple ID or password? Customer: I just tried, Before that I don't remember JA: Have you installed any updates recently? Customer: I've… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
My Apple ID was disabled because I disputed an iTunes
My Apple ID was disabled because I disputed an iTunes charge. I want it to be enabled again … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I forgot my apple ID and password how do I retrive them. I
I forgot my apple ID and password ***** do I retrive them … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I would like to come into the store for help in getting my
I would like to come into the store for help in getting my new I pad mini set up do I need an appointment?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x