Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Resurrected an old iPod I haven't used for years. First, i
Resurrected an old iPod I haven't used for years. First, i signed in with my (new) apple id which is on my iphone and ipad. No problem. Listened to several podcasts. Then all of a sudden, the ipod sto… read more
Jon
Jon
Bachelors Degree
788 satisfied customers
I was using my iPad last night in bed and all of a sudden it
I was using my iPad last night in bed and all of a sudden it locked me out and was telling me that someone asked it to find my phone then asked me to sign back into my iPad as there was an activation … read more
N Nguyen
N Nguyen
Davenport University Instructor
Master's Degree
4 satisfied customers
I really hope you can help. About 8 years ago I bought an
I really hope you can help. About 8 years ago I bought an apple I pad and the first thing I did was to set up a yahoo e-mail. My account name was***@******.***. In the intervening years I have forgott… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My I-pad reader is locked. Never happened before because I
My I-pad reader is locked. Never happened before because I don't lock it. I've entered the Apple Id and password ***** to set it up. Doesn't work. Could it have something to do with my son also settin… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My ipad mini has locked up and I can't seem to type in the
My ipad mini has locked up and I can't seem to type in the right codes or hear the spoken numbers in time. Gramma is not tech savy. Would love to get it opened so I can finish my library book. … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Activation lock has been triggered. Why I do not know. Do
activation lock has been triggered. Why I do not know. Do not remember my Apple ID od Password ***** I have had this iPhone 4S for many years since new and have forgotton the id's as I have never had … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Our company has an iPad 2 that we purchased almost 5 years
Our company has an iPad 2 that we purchased almost 5 years ago. an employee had set up an apple id and password ***** we do not have and would like to unlock shows activation lock. have serial number … read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I cannot access the cloud because when I got my phone 2
I cannot access the cloud because when I got my phone 2 years ago whoever entered my email address added a number so when I try to replace my forgotten password ***** don't get the email giving my the… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My wife's iPhone had to have a factory reset and now she
My wife's iPhone had to have a factory reset and now she can't remember her apple password … read more
Cris
Cris
63 satisfied customers
I am trying to get through an activation lock but can't
I am trying to get through an activation lock but can't remember my password for setting up my icloud.com … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
My 4s suddenly says it needs activation, but not does
my 4s suddenly says it needs activation, but not does respond to my apple id and password. How can I get back into my phone? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,165 satisfied customers
IPhone 4S and it is locked and requires an ID. I used my
iPhone 4S and it is locked and requires an ID. I used my apple ID and it won't take it. I checked on your site and my ID info is correct. I must hav ehit a wrong button or something last night. HELP! … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,002 satisfied customers
I have had my Apple iPhone for 3 years and on Jan. 24, I
I have had my Apple iPhone for 3 years and on Jan. 24, I suddenly could not activate it. Verizon told me that I would have to seek help from Apple to activate it. The message on my screen says that I … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
While using Safari on my ipad mini (3 years old...new to
While using Safari on my ipad mini (3 years old...new to me), it all of the sudden went to a page that said Activation Lock. Unfortunately, I don't know my apple ID, nor password. Tried several and am… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Was looking at some youtube videos and all of a sudden my
was looking at some youtube videos and all of a sudden my screen went to activation lock! I do not remember my password ***** this as its never done this before and I didn't write the password ***** n… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I plugged my iPhone 6 into my mac (which I haven't done in a
I plugged my iPhone 6 into my mac (which I haven't done in a while!) and I accidentally restored it to my old iPhone. Lost recent contact/calendar/photos/everything from the last year...anyway I can u… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My wifes ipad is locked out. it needs to be activated. it
my wifes ipad is locked out. it needs to be activated. it has been working for 3 years and today when she started, it was locked out. … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I dropped my 5s in the water, and its currently swimming with
I dropped my 5s in the water, and its currently swimming with fishes. I have an 5 and a 4s. Problem with the 5 is that it wont connect with the data serves despite physically taking the phone to the p… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x