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When I try to log into ESPN, I tell it that my tv server is…

Customer Question
When I try to...

When I try to log into ESPN, I tell it that my tv server is Direct TV, I enter the code, I am given, an press continue.

Technician's Assistant: When did you last change your password ***** Apple ID?

I do not know. All the Movie Channels work, Why want ESPN?

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No, I talk to Direct TV, and re registered the Apple Devise. today they could not get ESPN to open

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No, I just want to log into ESPN, so I can watch the National foot ball playoff

Submitted: 6 months ago.Category: Mac
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Answered in 14 minutes by:
1/8/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,470
Experience: Training and Development at Scientifically Speaking
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Hi! Welcome to JustAnswer.com! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

Have you spoken to Direct TV about this issue?

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Customer reply replied 6 months ago
I called Direct Tv , they sent me to Apple Tv. I Do not understand why ESPN, will not work. We have no problems to rent movies on Apple, Prime, Netflix, Hula.
So what do I need to Do to get ESPN to work?
Customer reply replied 6 months ago
NO, You have not been of any help.Thanks, ***** ***** Thanks.
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

You took 20 minutes to respond to my only question and in less then 1 minute told me I wasn't helpful. How can I be helpful if you will not cooperate?

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Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

Do you have Direct TV or Direct TV NOW?

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Customer reply replied 6 months ago
I am Sorry I bothered you, If you would get some of the add's off you web sit, asking for More Money, and concentrate on the Problem, I assume you work for Apple, If Not I am sorry I took your time.
Apple sells these Devises, they need to provide enough info, for someone, like me that is not a computer expert, to get it going.Thanks for Your time.
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

I don't work for Apple and I find it hard to believe you cannot see that as it says JustAnswer.com all over the place.

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Customer reply replied 6 months ago
Not interested.Thanks
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