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Happy New year, I have two NEC monitors connected to a mac…

Customer Question
Happy New year, Technician's...

Happy New year,

Technician's Assistant: What's the brand and model of your product?

I have two NEC monitors connected to a mac Pro.

Technician's Assistant: What Operating System (OS) are you running on your Mac Pro?

10.11.16

Technician's Assistant: How long has this been going on with your Mac Pro? What have you tried so far?

One of the monitors is on but not working. tried checking cables, restarting etc.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No thanks, ***** ***** is a monitor issue not a mac issue

Submitted: 6 months ago.Category: Mac
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Answered in 4 minutes by:
1/8/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
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Hi! Welcome to JustAnswer.com! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Customer reply replied 6 months ago
All good. Don't need any help, thank you
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

Ok. Have a wonderful day!

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