Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I need help with as my ipad is disabled. My son changed my
i need help with as my ipad is disabled. My son changed my password ***** the ipad and never told me. I was in Arizona and went to use my ipad and was so sure I knew my password ***** I ended up disab… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Wife and I went to the Verizon store yesterday and picked up
Hello again David. Wife and I went to the Verizon store yesterday and picked up an iPhone 8 and an iPad, both for her. The Rep. we worked with advised us not to relaod the new iPad with the old iPad s… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Trying to set up a new iPad for elderly lady. About two
Hello. Trying to set up a new iPad for elderly lady. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have iOS 9.3 and it says it is up to date even though I
I have iOS 9.3 and it says it is up to date even though I know there is a 10. Funny things are happening when I try to run programs/apps that used to run fine. And it does auto reboots at random times… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
We have lost a very important note from our Notes app and
We have lost a very important note from our Notes app and can't find it. It isn't listed in the recently deleted … read more
Justin Johnson
Justin Johnson
Mac Genius
3,094 satisfied customers
My I pad went black in Nov. took it in and had a place on
My I pad went black in Nov. took it in and had a place on Dougall Road in Windsor and they brought everything back but lost all my pictures in memories. So I called Apple 1800(###) ###-#### Spoke to a… read more
Jon
Jon
Bachelors Degree
790 satisfied customers
Apple is disconnected, and I️ can't get on my iPad nor can
Apple is disconnected, and I️ can't get on my iPad nor can I️ remember any of the set up names or passwords … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
I took a friend's old Ipad into the North County Fair Apple
Hi I took a friend's old Ipad into the North County Fair Apple store 3 days ago. She had not backed up this old Ipad and she wanted to purchase a new Ipad with more storage (13.3 GB old 128 GB new Ipa… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Nothing! Screen is completely black--no response. Anything I
Nothing! Screen is completely black--no response. Anything I can try? … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
IPad has never been hooked up to computer and never had a
iPad has never been hooked up to computer and never had a passcode. It is my mom's and it is asking her to 'enter passcode' she does have an iCloud email and an Apple ID. She can't get in. Please help… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Good morning Any suggestions about how to get my iPad to resolve
Good morning Any suggestions about how to get my iPad to resolve the iCloud password *****? That is I keep getting a " enter your password" but it will not accept the password ***** though I know it i… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Since upgrading the software on my iPad, I am unable to access
Since upgrading the software on my iPad, I am unable to access the Internet. I have attempted resetting, erasing all contents etc but keep being asked for my apple password. When entered, the tablet d… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have an apple ipad and I had problems so I had to delete
I have an apple ipad and I had problems so I had to delete everything on the ipad games ,pictures, etc and start over. My favorite game was on the Ipad which I lost. I diownloaded the game Jewel Match… read more
Chris Lindsey
Chris Lindsey
IT University
157 satisfied customers
I have an ipad2. Friday I entered many pages in NOTES and
I have an ipad2. Friday I entered many pages in NOTES and since Saturday have been unable to open NOTES either with the icon or drop down list. What can i do to access or recover NOTES Thank you Lynn… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have an iPad Model MC981C. In the past three days it keeps
I have an iPad Model MC981C. In the past three days it keeps freezing up in me and then I can't shut it down unless I hold both buttons for about 10 seconds. I have done the resets but not the one whe… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
739 satisfied customers
Following IOS6 download, have not been able to download any
Following IOS6 download, have not been able to download any apps, and due to loss of original YouTube, cannot get the new version to sync from desktop to iPad 2. Saw that resetting iPad could resolve … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I was given a used iPad that was working but now I only see the Apple
I was given a used iPad that was working but now I only see the Apple Logo and it never gets past that. How can I fix this?… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Hi I need your advice. I purchased an iPad2 some nine months
Hi I need your advice. I purchased an iPad2 some nine months ago and have had problems with it since. I took it overseas with me in September 2011 expecting to be able to read my emails and connect to… read more
Techie_Ben
Techie_Ben
Software Engineer
Master's Degree
1,444 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x