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I have the front line log in on my phone and I just got an…

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I have the front...

I have the front line log in on my phone and I just got an Ipad. I can access the login on my IPAD by going through safari but I can't seem to get an ICON for the app on my front page. Any suggestions?

Technician's Assistant: When did you last change your password ***** Apple ID?

I am not sure. why?

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Do you mean when I set up my IPad? I am not following your line of thought

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

I just want to get an Icon for AESOP on my IPad. When I set it up for some reason all my apps transferred from my phone, but AESOP did not. I need help with that

Submitted: 6 months ago.Category: Mac
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Answered in 3 minutes by:
1/8/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,492
Experience: Training and Development at Scientifically Speaking
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Hi! Welcome to JustAnswer.com! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

Is it asking for Apple ID and Password?

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