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I just bought an IPAD and have forgotten my Apple ID

Customer Question
Hi I just bought...

Hi I just bought an IPAD and have forgotten my Apple ID password ***** need to reset it using my phone number and not my email. Can you help me

Technician's Assistant: When did you last change your password ***** Apple ID?

I think it was recent

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes however I have also lost my password ***** my email account linked to my apple ID as I have been using a new email address for a while

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Whether I can reset it using my phone number possibly

Submitted: 6 months ago.Category: Mac
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Answered in 2 hours by:
1/8/2018
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 6 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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