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I have notification that my new password is ready to be set…

Customer Question
I have notification that...

I have notification that my new password ***** ***** to be set and received code info on cell phone(###) ###-####and at step 2 it is stated another code is sent to my I-Pad and I left by mistake my I-Pad at my mothers in Andersonville so I have no acces to my I-Pad. Can you send the second code via my computer at***@******.*** or call me at(###) ###-####and ask Security Questions or give me the code

Technician's Assistant: What Operating System (OS) are you running on your iPad?

I am not sure but think is is Windows 10

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

My I-Pad is at my mothers in Andersonville, TN and unable to get it until I return in February. Can You verify my identity via phone or other manner. I am not sure why I was even put on a 7 day weight for clearance. My apple ID is WhiT3226-$ but for some reason it did not work

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I dont have MAC I have a Dell Home Computer and a Toshiba LapTop. Can you check my password ***** just gave you and make certain it no longer works

Submitted: 6 months ago.Category: Mac
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Answered in 2 hours by:
1/8/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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