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My husband just switched to an Iphone today and he is locked…

Customer Question
My husband just switched...

My husband just switched to an Iphone today and he is locked out . please help

Technician's Assistant: When did you last change your password ***** Apple ID?

He added an appleID today

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Howdo we dothat

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

Nope thankyou

Submitted: 6 months ago.Category: Mac
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Answered in 3 hours by:
1/8/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,492
Experience: Training and Development at Scientifically Speaking
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Hi! Welcome to JustAnswer.com! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

Is it sitting at an activation lock screen?

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