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My voice cannot be heard by recipient. When calling I can be…

Customer Question
My voice cannot be...

My voice cannot be heard by recipient

Technician's Assistant: What computer or device has sound issues?

When calling I can be seen but not heard

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Apple osx mountain Lion

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

MountainLion

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

Several months

Submitted: 6 months ago.Category: Mac
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Answered in 20 hours by:
1/8/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

In what app is this the case?

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Mike, Mac Medic
Category: Mac
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