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I know my I'd but forgot my passport. Apple iPod. For about…

Customer Question
I know my I'd...

I know my I'd but forgot my passport

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Apple iPod

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

For about a week now . I have tried all my passwords

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

That is all .I just cannot remember my password

Submitted: 7 months ago.Category: Mac
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 7 months ago
My iPod is on and awaiting password
Customer reply replied 7 months ago
It says activation lock
Customer reply replied 7 months ago
I have not received any feedback yet
Answered in 1 hour by:
1/7/2018
Mac Support Specialist: Byron, Computer Support Specialist replied 7 months ago
Byron
Byron, Computer Support Specialist
Category: Mac
Satisfied Customers: 3,402
Experience: CCNA, A+, MCSE with over 12 years experience.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me the email address being used for your Apple ID please?

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Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed. Estimated time said 8 minutes?
Mac Support Specialist: Byron, Computer Support Specialist replied 7 months ago

Can you tell me the email address being used for your Apple ID please?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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