Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I have an older MacBook air. I don't know the pass code to
I have an older MacBook air. I don't know the pass code to open it and I don't know how to go around it. … read more
Ashik
Ashik
Master's Degree
9,348 satisfied customers
I am trying to work from home on my macbook air. My company
Hi there. I am trying to work from home on my macbook air. My company says I don't have an updated enough operating system to work with their requirements. I have mac OS 10.9.5. How can I upgrade the … read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
I have a MacBook Pro OS 10.9.5. How do I copy photos from my
I have a MacBook Pro OS 10.9.5. How do I copy photos from my iCloud onto my computer? … read more
Jon
Jon
Bachelors Degree
834 satisfied customers
I have just purchased a new MacBook Pro and have transferred
I have just purchased a new MacBook Pro and have transferred all my apps etc from men old MacBook Pro, using the backup record on my Passport. It appears that I'm now have two sets of operating system… read more
David L
David L
Bachelor's Degree
5,326 satisfied customers
I have 2tetra external drive but my mac airbook says i dint
sir i have 2tetra external drive but my mac airbook says i dint have enough space to down load macOS HIGH SIERRA and im not that computer savy or fast, but im slow on my cpmputer how can i free up som… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Powered up macbook pro apple logo and startup bar lights
Powered up macbook pro apple logo and startup bar lights up3/4 of the way n jus stops there, after 15 mins i turn off and power on again and same issue. Ive had 2 years and this never happened before.… read more
Justin Johnson
Justin Johnson
Mac Genius
3,352 satisfied customers
Not able to access my iMac running macos high sierra I
Not able to access my iMac running macos high sierra I trired the cmd r to restore to factory settings tried Time Machine backup but it doesn't access the backups tried installation of macOS High Sier… read more
Justin Johnson
Justin Johnson
Mac Genius
3,352 satisfied customers
Unable to upgrade to High Sierra from Yosemite. I get "The
Unable to upgrade to High Sierra from Yosemite. I get "The Recovery server could not be contacted."I have tried Terminal command: ntpdate -u time.apple.com and also sudo ntpdate -u time.apple.com. The… read more
Justin Johnson
Justin Johnson
Mac Genius
3,352 satisfied customers
G'day - can you explain please how I upgrade to at least OS
G'day - can you explain please how I upgrade to at least OS x 10.10.5 when Im currently running 10.8.5 (yes don't laugh). Any help would be appreciated. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
3,187 satisfied customers
Took computer to Apple store to help down load the High
Took computer to Apple store to help down load the High Sierra 10.13 … read more
Justin Johnson
Justin Johnson
Mac Genius
3,352 satisfied customers
Need to delete High Sierra os onmacbook pro. It slowed down
Need to delete High Sierra os onmacbook pro. It slowed down computer. I want to go back to Yosemite os not sure of Osama number. … read more
Pete
Pete
Engineer
Bachelor's Degree
2,954 satisfied customers
After attempting to install the latest iTunes, I keep
After attempting to install the latest iTunes, I keep getting "Finder quit unexpectedly". If I try to open iTunes or safari, I get the same error except it replaces "Finder" with the appropriate app. … read more
Pete
Pete
Engineer
Bachelor's Degree
2,954 satisfied customers
With the High Sierra update on my Mac, I have lost the All
With the High Sierra update on my Mac, I have lost the All My Files feature. The problem is that my Mac has shadow files of most (if not all) of my files, which means that I cannot upload to my iCloud… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I received message for new macOS High Sierra but can't
I received message for new macOS High Sierra but can't remember my administrator password. Can you help me … read more
Ashik
Ashik
Master's Degree
9,348 satisfied customers
My iphone is cycling on and off only shows the apple log in
Hi my iphone is cycling on and off only shows the apple log in white then turns off and on by itself. … read more
Julien Pabion
Julien Pabion
Apple Certified Support Professional mac
BTS Informatique de Gestion
27 satisfied customers
What is the latest version of Safari? looking, not recently.
I'm trying to get on my iCloud mail,and it says I need an updated version of Safari. I'm also blocked out of retrieving emails from my other devices… read more
Eric Ewing
Eric Ewing
University IT Manager
205 satisfied customers
I have a macBook Pro !7/2.53/2X2GB/500/.. since 2012.
I have a macBook Pro !7/2.53/2X2GB/500/.. since 2012. Importing photos from my iPhone has been ceased after the software on my iPhone 6 was updated to iOS10.1.1 recently. Is there a compatability prob… read more
Ashik
Ashik
Master's Degree
9,348 satisfied customers
My daughter spilled a glass of water by my mac book pro and
my daughter spilled a glass of water by my mac book pro and we didn't notice it for a while. Im pretty sure some water got in side. It wasn't soaked but wet enough. I took off the back cover to let it… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x