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My daughter has changed all my settings including apple on…

Customer Question
My daughter has changed...

My daughter has changed all my settings including apple on iPhone and ipad

Technician's Assistant: What Operating System (OS) are you running on your iPad?

13.3.3

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

Everything, even changing apple passcode but she got there first

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Help, this has been going on since she put a smart card in my computer unbeknown to me

Submitted: 6 months ago.Category: Mac
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Answered in 18 hours by:
1/8/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,477
Experience: Training and Development at Scientifically Speaking
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Hi! Welcome to JustAnswer.com! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

When did this first happen? Are you able to use the iPad at all now?

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Customer reply replied 6 months ago
Not emails
Customer reply replied 6 months ago
Keeps changing passwords because she knows name age etc
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

Do you have a computer I can connect to?

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Mac Support Specialist: Richard Freese, Mac Enthusiast replied 6 months ago
Richard Freese
Richard Freese, Mac Enthusiast
Category: Mac
Satisfied Customers: 41
Experience: Long time Unix user and Mac now runs on a version of Linux a unix spin off
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Hello: Are you still having issues with your Apple devices? Do you still need assistance?

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