Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I need to apply a new credit card to apple and I needhelp. I…

Customer Question
I need to apply...

I need to apply a new credit card to apple and I needhelp

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

I need to apply a new credit card to my apple acount I need help I am not a computre expert

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

One week I Putin my new card and it gose back to my old card

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Can I talk with som on line

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 2 hours by:
1/7/2018
Mac Support Specialist: Josh, Mac Support replied 7 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 22,220
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I cannot get FaceTime only MacBook Air. I'm sorry but I
I was completely off line last week and after talking to Apple if was back on line Wednesday but cannot reach FaceTime. … read more
Justin Johnson
Justin Johnson
Owner
2,399 satisfied customers
I want to get my iPad connected again to Apple I tunes and
I want to get my iPad connected again to Apple I tunes and use a different credit card. I have updated my Apple ID but don't know where to go now. … read more
Fran
Fran
IT Consultant
Associate Degree
204 satisfied customers
My wife passed away a few weeks ago. She had an Ipad and I
My wife passed away a few weeks ago. She had an Ipad and I would like to set it up for my use. I need to change over the user to my ID and I don't see how to do this nor do I know the passwords she us… read more
John Castle
John Castle
BSC in Computing Network Management and Design
196 satisfied customers
Maybe I'm not talking to the right person...I'm trying to
Maybe I'm not talking to the right person...I'm trying to complete the form for a subscription and my credit card is never accepted...I have anew card and I've been writing the new number and it is no… read more
John Holland
John Holland
Bachelor\u0027s Degree
20 satisfied customers
Need my Apple ID to install waze on my I phone. Don't have
Need help with what you are talking about? Am not tech savvy at all too old … read more
JUNKO LOUISE
JUNKO LOUISE
BSC
2 satisfied customers
I am trying to change my credit card. I was compromised!
I am trying to change my credit card. I was compromised ! … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I had my credit card stolen so I have to set up my bills
I had my credit card stolen so I have to set up my bills paid via a new credit card. I am ready to do so, however don't know how to go about it. Can I give you my new card number etc and have it used … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I cannot use it because it say Activation help every time
I cannot use it because it say Activation help every time and won't let me in. I got this ipad from my granddaughter and she said that she cleared out all the i-devises that were connected to it last … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My credit card was hacked and I had to drop it and get
My credit card was hacked and I had to drop it and get another new credit card. Since that time I have tried to sign up for the additional i-Photo but it will not be accepted. I have lost my 75,000 ph… read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
138 satisfied customers
Attempting to download Alexa app. Will not accept my credit
Attempting to download Alexa app. Will not accept my credit card , even when submitting photo. Says the number does not match the credit card type. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
I have just bought a new one and I was getting it started
I have just bought a new one and I was getting it started but when it came up to a credit card details, it had my old one but wouldn't let me put in a new one … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have an apple account but cannot remember password. I need
I have an apple account but cannot remember password. I need to put in my credit card number. BIG problem the credit card I was using was Fraudelent used and I got a new replacement card. However I sh… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
After transfeeeing my info to a New iPad, I am not able to
After transfeeeing my info to a New iPad, I am not able to use my credit card on file for iTunes purchases. The card is on file and up to date. Purchases are initially OK'd, then I receive the message… read more
Justin Johnson
Justin Johnson
Owner
2,399 satisfied customers
I forgot my password and since I'm not that literate on a
I forgot my password ***** since I'm not that literate on a computer I keep going round. My credit card was compromised in Nov and I have a new number. Same account jus different number. … read more
Jon
Jon
Bachelors Degree
725 satisfied customers
I'm not able to pay for anything using my iPad. I have been
I'm not able to pay for anything using my iPad. I have been ussing the same bank card for years with no problems. For several weeks now I always get a message to contact you to help solve the problem.… read more
Justin Johnson
Justin Johnson
Owner
2,399 satisfied customers
I cannot complete a purchase in iTunes. I can do do on my
I cannot complete a purchase in iTunes. I can do do on my MacBook Air but my iPad won't let me. My software is up to date. … read more
Justin Johnson
Justin Johnson
Owner
2,399 satisfied customers
I forgot my password to my mini i pad and I wanted to delete
I forgot my password ***** my mini i pad and I wanted to delete everything on it because I am giving it to my grandson as I got a new one. I called the apple store and because I don't have the same cr… read more
Justin Johnson
Justin Johnson
Owner
2,399 satisfied customers
I had an older version of I tunes. It asked it if wanted to
I had an older version of I tunes. It asked it if wanted to install the new version. I tried installing the new one, but I don't think it worked. An when I went on the new one, my old library was gone… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x