Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Mac

I can't find my Apple ID password. Can you help me? MacBook…

Customer Question
I can't find my...

I can't find my Apple ID password. Can you help me?

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

MacBook Air Yosemite

Technician's Assistant: How long has this been going on with your MacBook Air? What have you tried so far?

I have tried using my computer and following all orders up to the final part where Apple phones me back on my Apple phone. They do not call back.

Submitted: 1 month ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 1 hour by:
1/7/2018
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 1 month ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 262
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Mac Question
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 1 month ago

May I have your Apple ID so that I can check for the password ***** options from my side?

Ask Your Own Mac Question
Customer reply replied 1 month ago
emily18Glad
Customer reply replied 1 month ago
No fee.
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 1 month ago

Sorry for the inconvenience caused but justanswer is a paid service.

Ask Your Own Mac Question
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,555
8,555 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,555 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,394 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,994 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,507 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
My Apple account has been disabled and I have gone in and
My Apple account has been disabled and I have gone in and changed my password ***** number of times over the past few days, but I cannot get into the apps. I keep getting the Apple Account has been di… read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
I am having difficulty in pairing my insignia TV with my
I am having difficulty in pairing my insignia TV with my MacBook Air. My computer sees the TV, and, the TV sees my computer. But when I attempt to hit the "pair" button on the TV screen I can not seem… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,319 satisfied customers
I want to eliminate startup password(s) on my mac desktop.
I want to eliminate startup password(s) on my mac desktop … read more
Mr.Med
Mr.Med
977 satisfied customers
I'm trying to reset my password to purchase a CD on iTunes
I'm trying to reset my password ***** purchase a CD on iTunes and i got a code and used it but its saying i have to wait 24hours … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
What if I drop my iphone in the water. I don't know. Its
I don't know. Its about 3-4 years old. the big one. … read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
862 satisfied customers
I deleted all of the history stored in my PC. Unfortunately,
I deleted all of the history stored in my PC. Unfortunately, lost all of my email. How do I retrieve my email? … read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
862 satisfied customers
Locked out of Apple tv. I can't remember. Years. Well, that
Well, that was my concern. I wanted to make sure because it asked for my SS# ***** Credit card . … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
473 satisfied customers
I can't update my credit card info. There is an error
I can't update my credit card info. There is an error message that says invalid ccv code or invalid card type … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
Having trouble logging into my account--won't accept
having trouble logging into my account--won't accept password--tried to make new password-don't know if it registered--may have tried too many times--what now/ … read more
Aparna Indresh
Aparna Indresh
Mac Enthusiast
262 satisfied customers
I had a former employee who initiated a google doc and
Hi. I had a former employee who initiated a google doc and shared it with me. He was eventually fired and removed my permission out of spite. Is there any way to recover all my work without requesting… read more
Josh
Josh
It Support Specialist
Associate Degree
5,145 satisfied customers
Can not load my turbotax(deluxe) to disc. Mac. Os x el
can not load my turbotax(deluxe) to disc JA: What device or product does this involve? Customer: mac JA: What Operating System (OS) are you running on your Mac? Customer: os x el capitan 10.11.6 JA: H… read more
Josh
Josh
It Support Specialist
Associate Degree
5,145 satisfied customers
Microsoft word stopped unexpectedly. I can't open any word
Microsoft word stopped unexpectedly. JA: When did you last update Word? Customer: I can't open any word document. JA: Anything else you want the Software Expert to know before I connect you? Customer:… read more
Jason Jones
Jason Jones
AAS Information Technology
6,321 satisfied customers
I have an IPad & Ancestry.ca is the only company that does
I have an IPad & Ancestry.ca is the only company that does not recognize password & also tell me that someone else has my e-mail address which I've had for a long time. … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,534 satisfied customers
My Apple ID not working. IPhone 7. Two months
Hi JA: Hello. How can I help? Customer: My Apple ID not working JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: iPhone 7 JA: How long has this been goi… read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
No problems at all. I love iTunes, and have been able to
No problems at all. I love iTunes, and have been able to find so many songs that were never on CD. So, I'm writing to request you add two songs to be able to purchase. (1) Stardust by Connie Francis, … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,534 satisfied customers
I have a gmail address I want to remove from my ipad.
I have a gmail address I want to remove from my ipad . … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
I reset password and then I got back a message that it had
I reset password ***** then I got back a message that it had been resit and usually I am sent a message as Maria *****and apparently I typo'd R. p*****accidentally … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,534 satisfied customers
I bought an IPAD from a friend who passed away recently, I
I bought an IPAD from a friend who passed away recently, I only know her name, and did not think of asking anything more of her than her 4 digit number. Well she has passed and i can no longer use the… read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,534 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x