Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
It is locked and I can't remember my password. No clue. The
The online tool says to touch show but I can't do anything. It just keeps asking for my password … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I am locked out of my iPhone 5s. My id shows but my password
I am locked out of my iPhone 5s. My id shows but my password ***** ***** recognized nor are my security question answers. When I follow screen prompts to unlock my phone I get a message "Cannot Verify… read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,172 satisfied customers
I have a Apple iPhone 5s I don't use anymore because I got
I have a Apple iPhone 5s I don't use anymore because I got new Apple iPhone and I had the change the number and email and password. I have given the iPhone 5s to someone else and it's leaked to my iCl… read more
Jon
Jon
Bachelors Degree
908 satisfied customers
I need to know how to unlock my IPhone. A week ago. I don't
no I am traveling to Europe and need to know how to unlock my phone so I can get a sim card in Europe to use for texting etc.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
My old apple devices screen broke and I have a iphone 5s
My old apple devices screen broke and I have a iphone 5s that I bought from a friend but when I put my sim card in it, it says it isn't compatable..... Is there a way I can unlock the phone? … read more
Kris R
Kris R
Computer Hardware Engineer
4,548 satisfied customers
Trying to unlock an iphone 5s, don't have code access.
Trying to unlock an iphone 5s, don't have code access. … read more
Justin Johnson
Justin Johnson
Owner
3,681 satisfied customers
I can't remember my 6 digit number to unlock my iPhone 5s.
Hi! I can't remember my 6 digit number to unlock my iPhone 5s. … read more
Randy IT Tech
Randy IT Tech
3,542 satisfied customers
I need to reset my password. Not sure. A while back and it
Yes a while back and it said I needed to Wait 24 hours and they would send me something … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I bought it from a friend they thought it was unlocked but
I bought it from a friend they thought it was unlocked but it's with Rogers I'm with virgin I like the iPhone 5s … read more
Martin
Martin
Network Engineering Diploma
1,675 satisfied customers
I was in the middle of texting, with enough battery and my
I was in the middle of texting, with enough battery and my 5s died … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,052 satisfied customers
My iphone is disabled,it's an iphone 5s, Do not know, The
The phone was purchased for my wifes brother 3 years ago. He is a Quad, and in a nursing home and finds it hard to use the phone. It was locked so I took it to an apple store and they unlocked it. But we do not know thw apllle ID or password, and as I said it is now displaying Apple ID is disabled and I don't know what to do to restore it for him … read more
Kris R
Kris R
Computer Hardware Engineer
4,548 satisfied customers
I forgot my pass code and my phone is locked up. how cac i
i forgot my pass code and my phone is locked up. how cac i get it unlocked … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
I have an iPhone 5s that is locked until end of contract or
I have an iPhone 5s that is locked until end of contract or early termination is paid.. is there a way to unlock it after canceling my service on my own since AT&T won't… read more
Kris R
Kris R
Computer Hardware Engineer
4,548 satisfied customers
IPhone 5S screen damage and BAttery exposed. Reston VA store
IPhone 5S screen damage and BAttery exposed. Reston VA store replaced IPhone. I just found out IPhone 5S replaced with IPhone 5. Now I know why I always have many complaints with the performance of th… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I currently have an iPhone 5S. For $10/month more, I'm
Hi, I currently have an iPhone 5S. For $10/month more, I'm considering getting the new SE. Is it a good device? Acc'd to Apple site, it's about like an iPhone6, but the size of my 5S. Thanks, Holly… read more
Ashik
Ashik
Master's Degree
9,535 satisfied customers
I have an iPhone 5S. I was just cleaning the surface front
I have an iPhone 5S. I was just cleaning the surface front and then found I cannot slide to unlock. I also cannot shut down the phone. When I try to I cannot slide to power down..HELP… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
My screen is broke on my iPhone 4s. I can not unlock it with
My screen is broke on my iPhone 4s. I can not unlock it with my passcode to sync with iPhoto or iTunes on my matchbook air. I don't think iCloud is on either. I have a new 5s to replace it, but want t… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
New Iphone 5s - still have 4s in hand. I backup 4s to computer
New Iphone 5s - still have 4s in hand. I backup 4s to computer via itunes. Try to restore to 5s, get message "backup was corrupt or is not compatible with the iPhone that is being restored". Have rebo… read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x