Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I cant find my iphone 6. I think someone walked away with…

Customer Question
I cant find my...

I cant find my iphone 6. I think someone walked away with it.

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

What does that mean

Technician's Assistant: The Mac Technician will be able to walk you through that. How long has this been going on with your iPhone? What have you tried so far?

I have gone on about every think that is supposed to help you find it and give you location and all it has done has cost me money.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I just need to know the location to where my phone is at I have very important information in there.

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 48 minutes by:
1/7/2018
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
We are trying to locate an iphone but it has no charge and
we are trying to locate an iphone but it has no charge and we already tried to lacate it with find my iphone i want to know is there any ohter way to locate it … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor\u0027s Degree
4 satisfied customers
My I Phone apple account is disabled. I have gone through
My I Phone apple account is disabled. I have gone through the process to reinstate it, but it didn't work.l … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have misplaced my iPhone. I think it is somewhere in my
I have misplaced my iPhone. I think it is somewhere in my house but I cannot find it and I had turned off the volume so cannot hear the ring. Is there any way to force the phone to ring so I can maybe… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I was send an email that I have to update my apple
I was send an email that I have to update my apple information, that a charge was made for 94.00 dollars and some, if I did not give my information a.s.a,p. I would be cut off from apple. I don't ever… read more
Mike Taylor
Mike Taylor
44 satisfied customers
I have had an iPad for several years now. The other day, it
I have had an iPad for several years now. The other day, it quit allowing me in. When I reentered my credentials, It was declined. I tried several times until I found this site. I get a message tellin… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My son can't find his phone, it is on my plan, I don't know
My son can't find his phone, it is on my plan, I don't know how to use find my phone … read more
Eric Ewing
Eric Ewing
University IT Manager
185 satisfied customers
I'm trying to get in my icloud email and don't know how. I'm
i'm trying to get in my icloud email and don't know how … read more
Mike Taylor
Mike Taylor
44 satisfied customers
Cannot find my husband's phone...Do not know how to find
Cannot find my husband's phone...Do not know how to find "Find MY Phone" … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
138 satisfied customers
I have two yahoo email accounts. One of them is not syncing
I have two yahoo email accounts. One of them is not syncing up properly with Yahoo mail on my iphone. It's very strange. … read more
Ugo A
Ugo A
BA/BS
67 satisfied customers
I am at a resort in the US and can't find my iPad. I have
I am at a resort in the US and can't find my iPad. I have find my phone on my iPad but I want to find my iPad from my phone. Is that possible? … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I updated my iphone 6s tonight and once it updated it then
i updated my iphone 6s tonight and once it updated it then started saying "updating icloud settings" and has been for over 40 minutes.. when will it be done? … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
I have lost my iPhone. I've gone to the cloud and it reports
I have lost my iPhone. I've gone to the cloud and it reports that the phone is off-line. What do you recommend I do? … read more
Mike Taylor
Mike Taylor
44 satisfied customers
I lost my phone. It is an iPhone 7. It was not turned on. I
I lost my phone. It is an iPhone 7. It was not turned on. I did the drill online with compass. It shows it here at my house, but then it says yhe device is my MacBook. … read more
Cris
Cris
62 satisfied customers
Is there a way to be notified if someone is tracking me
Good Morning, is there a way to be notified if someone is tracking me through find my iPhone? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I need to explain exactly the inconvenience to me and this
I need to explain exactly the inconvenience to me and this is the only way I can, by telling you what has passed due to a fault on the iPhone 3GS. My CONTACTS LIST DISAPPEARED FOR NO REASON! I was ext… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a new verizon i phone 4. I have had to get 3 new iphones
I have a new verizon i phone 4. I have had to get 3 new iphones in the 1st few days of my purchase! I am having trouble with both high levels of static and every one of my calls is dropped. It is very… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
I had a note on my iphone and its gone, been there since June
I had a note on my iphone and it's gone, been there since June 2009 and very important notes. How do I recover this note.… read more
loadedmind
loadedmind
Senior Systems Administrator
Associate Degree
1 satisfied customers
I have a iPHONE 3gs and a 2001 BMW M5.....the iPhone works
I have a iPHONE 3gs and a 2001 BMW M5.....the iPhone works fine....except.....the INCOMING volume is so low I have to stop the car in order to lean over and listen very closely. I have upped the volum… read more
MattS
MattS
Senior LAN Analyst/Helpdesk Manager
High School or GED
19 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x