Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Live on Lord Howe Island. No mobile phone access. We r
Live on Lord Howe Island. No mobile phone access. We r unable to access our email as we cannot enter/ find our google code password. We are now unable to access emails on PC, IPad or IPhone … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,868 satisfied customers
When I try to sign into the App Store, it tells me my
When I try to sign into the App Store, it tells me my password ***** ***** … read more
Justin Johnson
Justin Johnson
Owner
2,938 satisfied customers
I need assistance: 1.. in order to update my software iOS
I need assistance: 1.. in order to update my software iOS 11.2.1 my "passcode" is required. I cannot remember it and do not know how to retrieve or reestablish it. 2. what is my passcode for "settings… read more
Justin Johnson
Justin Johnson
Owner
2,938 satisfied customers
Can't remember Apple password. I don't know I'm dumb at
I got to a point then didn't understand. Need to hocK up on hangout … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
When I was downloading Sierra to update my computer, I
When I was downloading Sierra to update my computer, I received a message stating there is a problem with***@******.***. This account was blocked. I have been unable to figure out how to access this a… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I got a new iphone and someome is trying to hack into my
i got a new iphone and someome is trying to hack into my facebook and or trying to sign me up to a factious facebook and i am trying to removethis communication from my cell phone . I want to download… read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
362 satisfied customers
Aside from my extremely elevated blood pressure at the
Aside from my extremely elevated blood pressure at the moment, I'm trying to download El Capitan. I can log in to the app store, but then I'm asked to confirm billing information. I use my Apple ID an… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My Apple ID, which I have just changed and I have a
My Apple ID, which I have just changed and for which I have a confirmation, is not recognized by the App Store and is deemed necessary for getting on to FaceTime on our iPhone!… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Atcually I have a 6S. The Apple Store is giving me an
atcually I have a 6S. The Apple Store is giving me an outdated ID and asking for the password, which I have forgotten. I have a working Apple Account and have the ID and Password, the the Apple Store … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I just changed my Apple ID because I can't get into the app
I just changed my Apple ID because I can't get into the app store and it still is askin me for the Apple ID for someone called [email protected] com. I have no idea who this is!!! Can you please solve… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi Mike, I hope you can help. My son has a macbook pro and
Hi Mike, I hope you can help. My son has a macbook pro and all of a sudden it won't connect to a secure server system at his college (though it worked fine for a long time) and it also will not connec… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Following IOS6 download, have not been able to download any
Following IOS6 download, have not been able to download any apps, and due to loss of original YouTube, cannot get the new version to sync from desktop to iPad 2. Saw that resetting iPad could resolve … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My son was downloading an app on my iphone 4 s. Ever since
My son was downloading an app on my iphone 4 s. Ever since that time I can not sign in to safari. It always comes up as "my name as a guest". YES, I have already shut the phone down and started it aga… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I am having a pop up on my iphne when i download apps from
I am having a pop up on my iphne when i download apps from the app store. It say "such and such app and 7 others are unable to download at this time. Please try again later." Then i click submit and m… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
Hi I need your advice. I purchased an iPad2 some nine months
Hi I need your advice. I purchased an iPad2 some nine months ago and have had problems with it since. I took it overseas with me in September 2011 expecting to be able to read my emails and connect to… read more
Techie_Ben
Techie_Ben
Software Engineer
Master's Degree
1,569 satisfied customers
I am using iPhoto 9.1.3 (607) on my Mac OS 10.6.7. I have finished
I am using iPhoto 9.1.3 (607) on my Mac OS 10.6.7. I have finished my book and am trying to upload to print. When I press the "buy book" button it says "error occurred while contacting the Apple Onlin… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have an iTunes account which I use to add Apps to my iPad.
I have an iTunes account which I use to add Apps to my iPad. I logged on erroneously yesterday using the incorrect account ID and I think I may have created a second account. My correct account is: XX… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
Hi Chad It is now Sunday, March 21 and I still havent
Hi Chad: It is now Sunday, March 21 and I still haven't heard from you. That's a month and a bit with no real help from Apple's iTunes store and getting passed from one person to another, you being th… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x