Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I can not remember the password. Trying to My password but I…

Customer Question
I can not remember...

I can not remember the password

Technician's Assistant: When did you last change your password ***** Apple ID?

Trying to My password ***** I can’t remember it

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

My password ***** I can’t remember it

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

The password ***** off to fast

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Customer reply replied 7 months ago
Can you help me set one up
Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 14 hours by:
1/7/2018
Mac Support Specialist: Russell H., Long-time Computer Expert replied 7 months ago
Russell H.
Russell H., Long-time Computer Expert
Category: Mac
Satisfied Customers: 12,924
Experience: Years ago & in 2 years recently, I helped with Mac OS [X] & MacBook & Air & BootCamp etc. problems.
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your Apple computer question.

- Do this: with your Apple ID, you go to this page and follow its process, to recover your Apple ID's password:

https://iforgot.apple.com/password/verify/appleid

and enter your Apple ID there, and then click on 'Continue', and follow the process carefully, not too slowly, not too fast either... resetting passwords can suffer from either haste or slowness.

Let me know how it goes, and I will help further as needed, at any point. Just Reply and let me know, if there's any problem at any point.

If this answers your question, please rate my answer. A five-star rating would be appreciated! Thank you.
(If you need more info, or have any comments, use Reply To Expert to respond.)

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Long-time Computer Expert
Category: Mac
Satisfied Customers: 12,924
12,924 Satisfied Customers
Experience: Years ago & in 2 years recently, I helped with Mac OS [X] & MacBook & Air & BootCamp etc. problems.

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I need a password reset and am not able to get it done
I need a password ***** and am not able to get it done myself … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
Can't Romberg my password. Air2. Everything,just today went
Everything,just today went to order book and asked for password … read more
John Castle
John Castle
BSC in Computing Network Management and Design
193 satisfied customers
How can I get into Apple to reser my password. I forgot it.
How can I get into Apple to reser my password. I forgot it. … read more
Mr.Med
Mr.Med
1,220 satisfied customers
It's my iPad. I went to play Slotomania and it told me to
It's my iPad. I went to play Slotomania and it told me to log in to my Facebook app to continue,when I did it kick me down from platinum status to bonus,changed my sloto club points from over 7000 to … read more
Justin Johnson
Justin Johnson
Owner
2,397 satisfied customers
I bought an open box Apple Watch from Walmart but I can't
I bought an open box Apple Watch from Walmart but I can't pair it with my phone because the person who return it has his or her email and password ***** it … read more
Eric Ewing
Eric Ewing
University IT Manager
185 satisfied customers
I forgot my Apple password. I don't know for sure, been
I don't know for sure, been having problems with it for about a month … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I visited an apple store yesterday in Mississippi to unlock
I visited an apple store yesterday in Jackson Mississippi to unlock my iPad and talked to a rep from apple . I think her name was jean. She told me that she would send instructions today st approx 1 p… read more
Justin Johnson
Justin Johnson
Owner
2,397 satisfied customers
My phone is stuck on i tunes and wont turn on i paid for
my phone is stuck on i tunes and wont turn on i paid for this to fix it and it didnt … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Says Apple ID disabled. It's my cell phone, an i8. Haven't
Haven't really tried anything, didn't know where to start, started about a month ago … read more
Mr.Med
Mr.Med
1,220 satisfied customers
I am locked out of my iPad. Lost my password for Apple ID.
I am locked out of my iPad. Lost my password ***** Apple ID***@******.*** … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Cant log in, wants my apple id and password. I may not have
Cant log in, wants my apple id and password. I may not have the correct information … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My credit card is not the same anymore I have a new Card
My credit card is not the same anymore I have a new Card That's why I can't sign in all I need is my Username… read more
Justin Johnson
Justin Johnson
Owner
2,397 satisfied customers
Someone put a lock on my ipad and I need to get it off by
someone put a lock on my ipad and I need to get it off by reseting the password ***** it wont let me … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I can't remember my apple password. 2 years ago. How do I
I can't remember my apple password JA: When did you last change your password ***** Apple ID? Customer: 2 years ago JA: Did you try resetting through Apple's online account reset tool? Customer: How d… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I lost my iPhone an cant remember my password. Not sure
I lost my iPhone an cant remember my password JA: When did you last change your password ***** Apple ID? Customer: not sure JA: Did you try resetting through Apple's online account reset tool? Custome… read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I need to log in to my facebook and forgot my password. Its
i need to log in to my facebook and forgot my password … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
Was trying to sign in and forgot my password, apple id and
was trying to sign in and forgot my password JA: When did you last reset your username and password? Customer: apple id and password: today JA: Have you installed any updates recently? Customer: Non I… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I forgot my pass worfd. Wat. On my desk top ichanged the
yes on my desk top ichanged the pass word but it didnt work for the ipad … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x