Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My husband was trying to import our iTunes library from his
Hi. My husband was trying to import our iTunes library from his computer to my new iPhone. Instead we ended up importing everything from his phone onto mine, including the background on his screen so … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I need help recovering a Facebook account. Recently. I've
I've tried everything Facebook offers to reset my password ***** I can't get it because my email address with the account I can not access … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
201 satisfied customers
I just got it and I am ignorant of everything,got to the
I just got it and I am ignorant of everything,got to the fingerprint part the other day and today I can't enter the passcode. I probably am entering the wrong one Now pad is disabled for 15 minutes. … read more
N Nguyen
N Nguyen
Davenport University Instructor
Master's Degree
3 satisfied customers
WOW! I am so happy that you are here that can help me. Now I
Hello Pearl, WOW! I am so happy that you are here that can help me. Now I had just recently bought a new Samsung Galaxy S7 Cell Phone. But then, unfortunately I had set it draw a pattern to unlock it.… read more
Mr.Med
Mr.Med
1,277 satisfied customers
My IPad has been locked up and I can't remember my password.
My IPad has been locked up and I can't remember my password. Help! … read more
Eric Ewing
Eric Ewing
University IT Manager
199 satisfied customers
My Apple fingerprint stopped working. All updates are
My Apple fingerprint stopped working. All updates are current. … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
For some reason my iPad has to be reactivated. My Apple ID
For some reason my iPad has to be reactivated. My Apple ID and password ***** had written down doesn't seem to work. I guess I need to reactivate it with a new id and password … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I can't use touch I.d any more. I pad pro. It's updated to
I can't use touch I.d any more JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: I pad pro. It's updated to the latest ios JA: How long has this been goi… read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
My sister gave me a Apple phone. She couldn't remembered her
My sister gave me a Apple phone. She couldn't remembered her password ***** I'd settings. I'm trying to get this phone out of her name completely. I have her phone # if you need to verify … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
Since I downloaded the ver 11 on my iPad and iPhone, I can
Since I downloaded the ver 11 on my iPad and iPhone, I can no longer use the finger print option on my devices. Multiple times I have rescanned my finger print on both devices with not luck … read more
Jon
Jon
Bachelors Degree
780 satisfied customers
I can,t get in to my phone.It keeps on saying connect to
My name is ***** ***** I can,t get in to my phone.It keeps on saying connect to Itunesbut I can,t get in . Hel … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I have an iphone5 (don't remember if it's a C or s-think C)
I have an iphone5 (don't remember if it's a C or s-think C) I've upgraded a couple of times and when I got my 8 they told me at USCellular that I could still use my 5 for FaceTime etc with my grandchi… read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
After my 11.02 IOS upgrade on my Iphone 7 plus, I am unable
after my 11.02 IOS upgrade on my Iphone 7 plus, I am unable to use touch id for my itunes store and app purchases. I have tried everything from rebooting to reseting network setting. Every time I go t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I spent 1 month waiting for a password for my iPhone and
I spent 1 month waiting for a password ***** my iPhone and finally got a new password. I wrote down my verification code so I would be sure to have it. Three days later my phone would not take my fing… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
470 satisfied customers
How do I first, unlock my iPad. I got locked out due to I
How do I first, unlock my iPad. I got locked out due to I forgot my password ***** the finger print app on my phone … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,398 satisfied customers
I'm trying to buy an app for my IPhone and Touch ID keeps
I'm trying to buy an app for my IPhone and Touch ID keeps coming up. I didn't even implement touch ID to my knowledge and now I can't even buy an app from Apple because it doesn't recognize my finger … read more
Matt Krause
Matt Krause
Apple Technology Specialist
B.S.
I forgot mypasscode got a fingerprint but am locked out
I forgot mypasscode got a fingerprint but am locked out of4039634767 … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I was upgrading my Iphone6 and was told that my fingerprint
I was upgrading my Iphone6 and was told that my fingerprint did not match and as a result when I tried to return to my phone, Was was locked out. I was told by an [email protected] guy that I probably not be able … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

3,033 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x