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I cant get apple id or password to work in setting up pad.

Customer Question
I cant get apple...

I cant get apple id or password ***** work in setting up pad

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Apple air its kinda old running windows 8 I think

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

Pad got locked and I took it to store to get unlocked started set up again I get to the apple id name and passwooooord wont work changed password ***** nothing

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not really

Submitted: 6 months ago.Category: Mac
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Answered in 1 day by:
1/8/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
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Hi! Welcome to JustAnswer.com! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

What have you tried so far to resolve this matter?

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