Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I have noticed that every month I am being charged by
Hello! I have noticed that every month I am being charged by iTunes, which is crazy! There are two separate fees but I al … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I'm trying to cancel a subscription but I can't get to that
I'm trying to cancel a subscription but I can't get to that page. … read more
Mr.Med
Mr.Med
1,296 satisfied customers
I want to cancel the monthly subscription if $9.99 a month
I want to cancel the monthly subscription if $9.99 a month from my caking acct … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
844 satisfied customers
I inadvertenly signed up foe music, i do not wish to have
i inadvertenly signed up foe music, i do not wish to have this. … read more
Senthil
Senthil
Sr. IT Analyst
BE
11 satisfied customers
I am being changed $14.06 for something that is on this
Hi - I am being changed $14.06 for something that is on this month's bill and others. What is that for? Also, I have two charges for .99 cents. What are those for. My name is*****: What kind of Apple … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Received a Itunes bill for $9.99 that I did not authorize
Received a Itunes bill for $9.99 that I did not authorize on/out of my bank account this morning. … read more
John Holland
John Holland
Bachelor's Degree
20 satisfied customers
I have received a message from Apple concerning the new
I have received a message from Apple concerning the new macOS High Sierra 10.13.4 system. It is based on a 64-bit process rather than 32-bits as Big Fish. I suspect I will lose my current game but wou… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I want to cancel my Itunes account. I never use it. I have
I want to cancel my Itunes account. I never use it. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Trying to cancel my subscription to apple radio, got a 3
Trying to cancel my subscription to apple radio, got a 3 month free and now charging me 9.99 per month. I do not use this and want it cancelled off my American express account now. … read more
Moses C
Moses C
Bsc
907 satisfied customers
I wish to cancel my apple music account. Just now. I do not
I do not wish to get billed 10.77 a month on something I don't use … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I no longer have an Apple device. Used to have an iPad,
I no longer have an Apple device. Used to have an iPad, hence a connection with Apple. I have now received a message informing me that my Apple account has been locked due to possible unauthorized use… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
224 satisfied customers
Last month, i received an email informing me that I had
Last month, i received an email informing me that I had signed up for Apple Music Membership --- Order ID MN2H85V942 and document # 155191957836 for a total of $9.99. It appears that this is a monthly… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I want to cancel my subscription to I tunes music (apple
I want to cancel my subscription to I tunes music (apple music) which is $9.99/month. My order ID is MJTT378XYLM. … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
844 satisfied customers
Tell me how to cancel my ITUNES account? November 07th 2017.
Please tell me how to cancel my ITUNES account? JA: When did you last update iTunes? Customer: November 07th 2017 JA: What have you tried so far with your iTunes? Customer: downloaded some music. JA: … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I received a bill for an Apple Music Family Membership that
I received a bill for an Apple Music Family Membership that I did not purchase. I need to cancel this subscription. According to the receipt, I will owe $95.66 if it is not cancelled. I fear this is a… read more
Josh
Josh
Mac Support
22,747 satisfied customers
Received Invoice from ITunes for $429.90. I did not order
Received Invoice from ITunes for $429.90. I did not order anything. How do I dispute this invoice? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,339 satisfied customers
I have a recurring ITunes charge of 9.99 which I previously
I have a recurring ITunes charge of 9.99 which I previously disputed and had removed but it has been charged again to my AmEx account … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Is there a virus or hoax going around. I recd an email in my
is there a virus or hoax going around. I recd an email in my yahoo account which gave the receipt#262061016791 stating I have a subscription with apple 1s play for the nexflix app. states I purchased … read more
Cris
Cris
63 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x