Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I bought a 2nd hand iPhone 6 form a girl yesterday,and she
I bought a 2nd hand iPhone 6 form a girl yesterday,and she hasn't signed out of her appleID so I can't use it.i contacted her,but she can't remember the password.what are my options? … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Ashik, I'm a volunteer advocate with survivors of domestic
Hi Ashik,I'm a volunteer advocate with survivors of domestic violence. Last night a survivor told me her ex boyfriend has been electronically stalking her. She has changed her cell # several times and… read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
My wife has Parkinsons and has been locked out of her I PAD.
My wife has Parkinsons and has been locked out of her I PAD. She doesn't remember any passwords etc.. I would like to get her I PAD running again so she can get back to her HAY DAY game. HELP if you c… read more
Jon
Jon
Bachelors Degree
840 satisfied customers
I have Iphone 7 plus. Actually its my daughters' phone. We
actually its my daughters' phone. We try to access and change her apple ID in Icloud, and it does not recognize her password. We may have the wrong password, and we do not find a way to get into her icloud without it. what can we do> … read more
Don Williams
Don Williams
BS
15 satisfied customers
I have a client that is bedbound and she forgot her password
I have a client that is bedbound and she forgot her password ***** her tablet what what I have to do to get her back up rolling … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,525 satisfied customers
Forgotten password. Don't remember. The phone I am taking to
The phone I am taking to you about is my Mother in law's. I am contacting you on my phone. Should we contact you using her phone?… read more
David L
David L
Bachelor's Degree
5,329 satisfied customers
Well it's my 12yr old granddaughters phone. Her aunt bought
Well it's my 12yr old granddaughters phone . Her aunt bought her a phone and it she remember her Apple ID and her password ***** her phone. Her telephone number is(###) ###-####… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I helped a friend of mine set up her ipad and wrote down her
I helped a friend of mine set up her ipad and wrote down her password ***** her. Her kids use it for school a lot. She is mexican and doesnt understand a lot when it comes to this. Well her kids were … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My wife and I are in Seville. We both have iPhone 7s. Last
My wife and I are in Seville. We both have iPhone 7s. Last night she left hers in a taxi. Is there any way to trace it? … read more
Justin Johnson
Justin Johnson
Owner
2,991 satisfied customers
To: T. F.: My ex shared her Apple password & her email
To: ***** ***** F.: My ex shared her Apple password & her email password ***** separation, I got in her phone, I found texts for her new relationship, she changed phone password, I reset her Apple pas… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
My wife was using s AT&T iphone when we were living in
My wife was using s AT&T iphone when we were living in western NC but the service was not good so she bought a verizon iphone and gave the AT&T phone; We now live in TN where AT&T works well. I want t… read more
Josh
Josh
It Support Specialist
Associate Degree
7,320 satisfied customers
A neighbor of mine owns an IPAD2 BUT HAD PROBLEMS AWHILE
a neighbor of mine owns an IPAD2 BUT HAD PROBLEMS AWHILE BACK AND FORGOT HER APPLE ID AND PASSWORD. SHE TOOK IT TO A 'GO STORE' AND THEY said they would have to erase the hard drive, which they did. n… read more
Cody
Cody
Computer Science
2,569 satisfied customers
Tx response. Unfortunately the recommended steps which we
Hi, tx for ur response. Unfortunately the recommended steps which we took on several occasions are not working. What steps should we take next? Looking forward.… read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
My daughter just updated to an 5s I tried to restore her old
My daughter just updated to an 5s I tried to restore her old 4s to factory defaults. My daughter does not remember her cloud I'd or password ***** she is in state of Florida and I have the 4s here in … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I signed up my daughter with Apple and made an account for
I signed up my daughter with Apple and made an account for her to use the school's issued iPad. She is unable to connect to anything hear at home, but is able to use the iPad at school. We have tried … read more
Josh
Josh
It Support Specialist
Associate Degree
7,320 satisfied customers
I got this Macbook from my mother inlaw who is in a nursing
I got this Macbook from my mother inlaw who is in a nursing home. I have her email and have figured out her apple password. Issue is I need her apple id to download mavericks. Could I get this from so… read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
Im trying to help a friend with her Mac ibook G4. Her husband
I'm trying to help a friend with her Mac ibook G4. Her husband (who is deceased) disabled the upgrade system in 2006. He loaded the 24GB HD with "junk" that we are trying to remove. The HD currently h… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
My mother (78) has an Imac. She accepted a firefox download,
My mother (78) has an Imac. She accepted a firefox download, and somehow has locked up her computer. Any suggestions in getting the machine up and running again. I had her turn it off with the toggle … read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x