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Story, sorry. I have two iPad, one is an old one and until 2
i have two iPad, one is an old one and until 2 weeks ago was working well. However, it now states that it is locked and I need my Apple ID and password ***** unlock it. Oh. I cannot find the password ***** I've obviously put in a safe place. Is there any way I can get it unlocked (deactivated) other than using the original addy and password ***** was activated with. It said before announcing it was locked that it became so because someone had used the facility to find my phone, which was not true. At least I'd not done so. I could answer any security questions if that is an option. Sorry, it's an iPad. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
786 satisfied customers
My IPAD AIR has completely gone dead. It will not charge or
My IPAD AIR has completely gone dead. It will not charge or turn on. The last thing I remember it doing is updating the new IOS 11.4. … read more
Michael T
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I have a 3 year old Apple Ipad that is not charging. I'm
I have a 3 year old Apple Ipad that is not charging. I'm told the only Apple approved repair place is Best Buy in Wausau, WI which is about 125 miles from where I live and it would take 2 to 3 weeks i… read more
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New iPad, old one died, would not charge. Now I can play same games on new iPad but can't buy chips, etc. says I must sign up with iTunes but not able to complete … read more
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Josh
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I have a very old iPad we accidentally locked it and we
I have a very old iPad we accidentally locked it and we don't have that email anymore and we don't know the password ***** what can we do … read more
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Josh
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I have an Ipad and just purchased a ZAGGkeys Profolio. both
Hi I have an Ipad and just purchased a ZAGGkeys Profolio. both are charged and I am unable to get the blue tooth to connect to it. It says connected for 3 seconds and then will not connect. The blue c… read more
Richard
Richard
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Since updating my Iphone 7plus and my IPad Mini - I have
Since updating my Iphone 7plus and my IPad Mini - I have noticed that I have to recharge more frequently; has anybody else ask if there is a problem … read more
Kris R
Kris R
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You will not allow me to change my pass word nor can I get
You will not allow me to change my pass word nor can I get any other help. I have had the password ***** some time and it always worked before … read more
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Kris R
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It's not my computer it's my iPad - I downloaded an update
it's not my computer it's my iPad - I downloaded an update yesterday, then updated my games that are on the iPad - used it last night and this morning and now the iPad seems dead … read more
Viet - Computer Tech
Viet - Computer Tech
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It is dead! I had it plugged in all night to get it charged
It is dead! I had it plugged in all night to get it charged fully and this morning NOTHING is happening with it. … read more
Ashik
Ashik
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I have and IPAD THAT is asking for my pass word. My husband
I have and IPAD THAT is asking for my pass word. My husband died and the e-mail address doesn't exist now. I cant get into my i pad. … read more
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Hi, My ipad did the new update on Saturday night. I used it on Sunday morning until suddenly it showed a white screen with the apple logo and promptly died. I have tried the reset to no avail.. bit wo… read more
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Josh
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My IPad turned off and will not turn back on. I plugged it
My IPad turned off and will not turn back on. I plugged it in even though it was charge & also pressed the on an off button. Could you help me?… read more
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My IPad is approx. 2 years old - two questions: 1. I have
My IPad is approx. 2 years old - two questions: 1. I have forgotten my password ***** IPad is locked. Help! 2. The message "storage is almost full" keeps coming up - I use the pad for recreation - I c… read more
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i have a 2 year old ipad, will not have a screen show apple
i have a 2 year old ipad, will not have a screen show apple logo or swipe; the ipad is on because you can still take a screen shot when holding power and home button. I can't restore in itunes because… read more
Vinod Menon
Vinod Menon
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ipad wouldnt turn on so followed help and held two buttons
ipad wouldn't turn on so followed help and held two buttons down, nothing happened, after a couple more go's the apple icon came up but no red slider and vertical lines started appearing down the scre… read more
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Vinod Menon
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I am on my second IPad. The first one died, just wouldnt turn
I am on my second IPad. The first one died, just wouldn't turn back on...took it back to Best Buy (who wasn't very nice) and they couldn't get it to work either. None of us, including them knew about … read more
Tom
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My iphone battery is going dead way to often. I made an appointment
My iphone battery is going dead way to often. I made an appointment at the Apple Store today at Lenox Square in Atlanta, and took it out there, and the woman said she ran a diagnostic on it and said t… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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