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I got charged again for one itune on my bill this month.
hi i got charged again for one itune on my bill this month. Last momth i was also charged and previous times before for one song. I did not buy any itunes. the last time i purchased an iTunes was last… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Don't have any Apple Iphone but was just trying to buy a
Don't have any Apple Iphone but was just trying to buy a couple of songs from the Itunes store. I reloaded in a new credit card number, but it said could not complete the purchase. Email address is***… read more
Pete
Pete
Engineer
Bachelor's Degree
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When I try to play a song that I purchased or downloaded in itunes, it says it can't locate the song. I don't have a MAC… read more
Vinod Menon
Vinod Menon
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Master's Degree
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I have forgotten my password XXXXX I tunes keep saying email
I have forgotten my password XXXXX I tunes keep saying email sent but not receiving anything.… read more
John T. F.
John T. F.
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Two Decades Field Experience
2,386 satisfied customers
using a computer formerly used by someone else... only their
using a computer formerly used by someone else... only their itunes appears to be available- is there a way to make it so it's my itunes? this is only the second computer I am trying to have my itunes… read more
Ashik
Ashik
Master's Degree
9,356 satisfied customers
I have had an Apple ITunes account for several years. The
I have had an Apple ITunes account for several years. The main computer where I purchased the bulk of my songs is locked up in storage in California and I now live in Switzerland. I have an IPod which… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
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I have established 2 iTunes accounts accidentally. This happened
I have established 2 iTunes accounts accidentally. This happened because I had a new email address when I purchase a new MacBookPro. I am one person, with numerous apple products (one iMac, 2 MacBook … read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
7,755 satisfied customers
I need help in accessing My Account in iTunes. My original
I need help in accessing My Account in iTunes. My original e-mail address had been hacked and since then, I haven't used it of course, but this was the e-mail address I used to sign up with iTunes. So… read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
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I purchased an iTunes card from Best Buy. I downloaded the
I purchased an iTunes card from Best Buy. I downloaded the iTunes software and I opened an account (with much difficulty). I went to the iTunes store and clicked on Classical music. A screen opened wi… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
I accidentally cut myself off with the first expert you answered
I accidentally cut myself off with the first expert you answered me but my question is this. My daughter received a new nano yesterday and after I downloaded itunes our computer, we accidentally downl… read more
Omar C
Omar C
Computer Information Systems Analyst
Bachelor's Degree
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I have itunes on a PC. Recently when buying a new song from
I have itunes on a PC. Recently when buying a new song from the iStore I found that the new song was added to my purchased list and that my entire library of more than 100 songs had been moved to a ca… read more
Omer Mushahwar
Omer Mushahwar
Bachelor's Degree
233 satisfied customers
I spent a very long time selecting songs to purchase so they
I spent a very long time selecting songs to purchase so they could be played on my computer and synced on my ipod. When I try to buy a song, however, I am told that the itunes store and itunes network… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
itunes original file could not be found, can you please help
itunes original file could not be found, can you please help me? all of my songs are on my ipod but not in my itunes account. at one point i was able to listen to all of my songs and make playlists on… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I want to sign up for a ITune account, but cant get it to
I want to sign up for a ITune account, but can't get it to come up. Why can't I buy ITunes at Store...I use to be able to...do I have still have an account open? It is very aggrevating when you are tr… read more
Steve
Steve
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Master's Degree
160 satisfied customers
Hi Chad It is now Sunday, March 21 and I still havent
Hi Chad: It is now Sunday, March 21 and I still haven't heard from you. That's a month and a bit with no real help from Apple's iTunes store and getting passed from one person to another, you being th… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I accidentally wiped my IPod of music I synced early this year
I accidentally wiped my IPod of music I synced early this year because I was prompted to download updates on I Tuunes site when I signed on. In doing so I got so many prompts that it got confusing. I … read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
I have two itunes for two diff compute. One has all my music
I have two itunes for two diff compute. One has all my music and the other on has 64 songs. How do I get both to have all my music… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
I transfered my itunes onto a new macbook. I had originally
I transfered my itunes onto a new macbook. I had originally purchased songs off of an aol account then the password XXXXX problems so I created an apple account which is what I now use. All my songs t… read more
The MacWhisperer
The MacWhisperer
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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