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Received a message to verify my account. As they are saying…

Customer Question
Received a message to...

Received a message to verify my account. As they are saying have signed in on an insecure site. I am staying at a hotel and have signed into their system.

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

An iPad and iPhone

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

Trying to sign in with my Apple ID and password ***** it is so long ago that I set it up that I can't remember what it was.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I did put all my information in so hoping I haven't given it to a scam.

Submitted: 7 months ago.Category: Mac
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 5 hours by:
1/6/2018
Mac Support Specialist: Josh, Mac Support replied 7 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 22,328
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

Happy New Year!

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Please note: Due to the Holidays, it could take a little bit longer for a response but I will respond back as soon as possible!

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Customer reply replied 7 months ago
Thank you for your help, seems to be working ok at the moment.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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