Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
After past few ITUNES software updates it's been obvious, as
After past few ITUNES software updates it's been obvious, as noted by many other users complaining online, that the Itunes playlist function has lost a KEY component -- the EDIT featues for all your e… read more
Justin Johnson
Justin Johnson
Owner
2,938 satisfied customers
I am new to it and am having problems loading songs to it
I am new to it and am having problems loading songs to it form the computer … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I have an ipod 5 which has been synced to my computer's
I have an ipod 5 which has been synced to my computer's iTunes music library. I typically play 1 of 8 playlists that have approximately 150 songs featuring about 75 different artists on each list. I h… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a PC purchased in 2014 with ITunes and prior to that
I have a PC purchased in 2014 with ITunes and prior to that a PC for about years. I have not had any issues prior to recent events. many of my songs are grayed out and the songs have the cloud next to… read more
Ashik
Ashik
Master's Degree
9,345 satisfied customers
When I sync my itunes, and with iphone 5, there are a lot of
when I sync my itunes, and with iphone 5, there are a lot of songs in the playlists that are greyed out and unavailable.… read more
Eric Ewing
Eric Ewing
University IT Manager
204 satisfied customers
Hooray, you're on line!!! I get positive vibes about you
Hooray, you're on line!!! I get positive vibes about you being able to fix this!! While downloading ALL my OLD iPod songs to a newer PC, the program uploaded instead. Lost it all! Talked w/people at A… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I havent accessed my iTunes library in a long time, and I
I haven't accessed my iTunes library in a long time, and I had switched computer a year ago. So now I am trying to find my songs, but the iTunes library is empty. How do I go about finding my songs?… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,048 satisfied customers
Please help me understand the difference between iTunes MATCH,
Please help me understand the difference between iTunes MATCH, iCloud and Homesharing. I'm trying to sync everything in iTunes on my PC with both my iPhone and iPad and I can't get all songs to show u… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Your new version of itunes has "disappeared" the CDs I have
Your new version of itunes has "disappeared" the CDs I have spent the last two months uploading. When I do a search for the "old" music, I find a trace of them on my computer, but a window pops up say… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
How do I download music to my iPod touch through my home computer.
How do I download music to my iPod touch through my home computer. I have it plugged into the usb port and have registered a gift card but the song went to my e-mail instead of my ipod.… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
All my music in my playlists has disappeared. I have spent
All my music in my playlists has disappeared. I have spent hours trying to load into pre-definied Playlists and now there is nothing in any of the lists.… read more
Pete
Pete
Engineer
Bachelor's Degree
2,954 satisfied customers
Several of my tracks have an exclamation mark in front of them
Several of my tracks have an exclamation mark in front of them and are saying they cannot be played as the file cannot be found. How can I fix this?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Over the years I have deleted many songs from my library.
Over the years I have deleted many songs from my library. They are sent to the recycle bin, but when I add another device they reappear on the new device. Where do I find the recycle bin and how do I … read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
We have a desktop at home and a laptop which we use when traveling/vacationing.
We have a desktop at home and a laptop which we use when traveling/vacationing. We sync our iPods and nano with the desktop. I have created a backup of our iTunes library on the laptop which works fin… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have an Olympus digital voice recorder and am trying to transfer
I have an Olympus digital voice recorder and am trying to transfer some of the songs I recorded to iTunes on my new Mac. I had always been able to do that through the "add to the library" function whe… read more
Tom
Tom
3 years college
671 satisfied customers
i have recently bought a new computer with windows 7. i have
i have recently bought a new computer with windows 7. i have downloaded Itunes 10.1.1.4 and imported my libraries. i find i cannot edit any of the information in the library that is on an external har… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have bought a new laptop and want to transfer my music from
I have bought a new laptop and want to transfer my music from my PC onto the new laptop. Some of the music has been purchased from iTunes and some has been downloaded from CD's I purchased. I used my … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I had transferred my old music library to a new computer last
I had transferred my old music library to a new computer last year as a backup folder and then copied it to a new directory but for forgot to delete the transfer file. I now have two copies of my song… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x