Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I have a new ipod and when it synced it did it to my
I have a new ipod and when it synced it did it to my husbands ipod. Now it keeps asking for his apple icloud info and I want it to be mine. How do I change that? … read more
RussellA
RussellA
Solutions Architect
Bachelor's Degree
256 satisfied customers
I bought an i phone 8 and want to trade in my old 6. I can
i bought an i phone 8 and want to trade in my old 6 … read more
Justin Johnson
Justin Johnson
Owner
3,681 satisfied customers
Trying to get an Apple ID they ask me to contact iTunes
Trying to get an Apple ID they ask me to contact iTunes support … read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,093 satisfied customers
I am trying to reset the password on my son's Samsung Ipad,
I am trying to reset the password ***** my son's Samsung Ipad … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
Have a new iPad. Can't locate Photo Manager Pro content (
Have a new iPad. Can't locate Photo Manager Pro content ( from my old iPad), on iCloud to transfer to my new iPad. … read more
Ashik
Ashik
Master's Degree
9,535 satisfied customers
Both my ipad and iphone display the incorrect Apple id.
Both my ipad and iphone display the incorrect Apple id. Pretty annoying because every time I go to type an email a little box pops up stating: Apple ID verification Enter the password ***** (incorrect… read more
Ashik
Ashik
Master's Degree
9,535 satisfied customers
Where do I start? I am locked out of my ipad even though
where do I start? I am locked out of my ipad even though I've never changed the passcode, and there's more but this first… read more
Ashik
Ashik
Master's Degree
9,535 satisfied customers
IPad has never been hooked up to computer and never had a
iPad has never been hooked up to computer and never had a passcode. It is my mom's and it is asking her to 'enter passcode' she does have an iCloud email and an Apple ID. She can't get in. Please help… read more
Ashik
Ashik
Master's Degree
9,535 satisfied customers
I tried to change the ID on my old iPad so I could give it
I tried to change the ID on my old iPad so I could give it to my wife. The only thing I accomplished was to wipe out my Apple ID. After that, my Apple ID, my email addresses and passwords did not work… read more
Ashik
Ashik
Master's Degree
9,535 satisfied customers
We have 2 iPhones, an iPad air, and an iMac. We are using a
We have 2 iPhones, an iPad air, and an iMac. We are using a single iTunes account, with family sharing. Since activating family sharing, all the activities of each device populate across the other dev… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have an iPad and a BlackBerry. I have all of my contacts
I have an iPad and a BlackBerry. I have all of my contacts the same on both devices. I am figuring out the best way to purchase the iPhone 6. (T-Mobile) If I buy it at the Apple Store, and bring in my… read more
Ashik
Ashik
Master's Degree
9,535 satisfied customers
I cant find icloud on my mac. I had to replace my iphone due
I cant find icloud on my mac. I had to replace my iphone due to damage and now it says there is not enough storage to back up. What happened?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
my 9 yr old son changed his password XXXXX his ipad and promptly
my 9 yr old son changed his password XXXXX his ipad and promptly forgot it. Now we are locked out. How can I unlock in a way to preserve all of his videos, photos and apps?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Hi. My mac wont let me change my apple ID. Ive tried signing
Hi. My mac wont let me change my apple ID. I've tried signing out and in again but it says it will delete all my contacts. I've done this on my iphone and ipad and its deleted all my contacts so I onl… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have an iPhone and also an ipad .. My son got an ipad for
I have an iPhone and also an ipad .. My son got an ipad for Xmas and I got him onto my apple I'd the same as mine .Unfortunately when he went to stay with his mum my ex she was able to see messages th… read more
Cris
Cris
3,528 satisfied customers
On my iPhone 4S, I am trying to backup all my Contacts, Calendar,
On my iPhone 4S, I am trying to backup all my Contacts, Calendar, Reminders. I am thinking using 2 iCloud accounts for this purpose. Account A for everyday use, Account B for backup. 1) On my iPhone, … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I changed my Apple ID on the iCloud. Can you tell me what I
I changed my Apple ID on the iCloud. Can you tell me what I must do to change my Apple ID on my iPhone and iPad? Tank you very much for your help. XXXX XXXXX***@******.***… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,052 satisfied customers
my apple id [email protected]; but I have not used that
my apple id [email protected]; but I have not used that e-mail address in a couple of years to get e-mail, and don't know how to get into it any more. Can I create a new apple ID with my current e-mail… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x