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I bought Microsoft Word for my iMac and would like to
I bought Microsoft Word for my iMac and would like to transfer it to my new model … read more
Byron
Byron
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Bachelor's Degree
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I've had microsoft word on my mac for years. suddenly i have
hi there. i've had microsoft word on my mac for years. suddenly i have to log in to activate the software. i've tried but apparently i don't have a license assigned to my account. what's up? … read more
Ashik
Ashik
Master's Degree
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I purchased office package for my mac book air; worked well
i purchased office package for my mac book air; worked well but due to laptop reconfiguration i lost it and want to recover it … read more
Ashik
Ashik
Master's Degree
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Microsoft Word and PowerPoint were installed on my MacBook
Microsoft Word and PowerPoint were installed on my MacBook Air by Apple when I purchased the whole package in 2011. This week my laptop was not functioning and the Apple technician wiped it clean and … read more
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Ashik
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I just got a new MAC and transferred my 2004 Microsoft
I just got a new MAC and transferred my 2004 Microsoft Office mac. My new computer will now not shut down / close Word. I think I have to get a new version of Office mac. … read more
Ashik
Ashik
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I have a Macbook Pro and I have Word on it. I love Word and
I have a Macbook Pro and I have Word on it. I love Word and would like to buy the newest Macbook Pro (2016 or 2017.) Which one, if either, has ord on it or can be bought? … read more
Ashik
Ashik
Master's Degree
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How do I prevent google from constantly asking me to
How do I prevent google from constantly asking me to increase my database size … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
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I have an iMac and MC Office. Recently I updated my mac OS
I have an iMac and MC Office. Recently I updated my mac OS to Sierra. Now my Word program will not work. Is it possible to DOWNload an earlier OS so I can continue using the Word I am used to? How far… read more
Ashik
Ashik
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Well,I have a Mac Mini and wish to update the OS X version
Well,I have a Mac Mini and wish to update the OS X version to Sierra and the Mac tech advised me that I might lose the Office suite that is currently dated 2004 using Entourage and Word and Excel. Is … read more
Jon
Jon
Bachelors Degree
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IMac powers up and immediately shuts down. Help. It's a OS X
Newly purchased refurbished. The problem occurred after I upgraded some software. Tried started holding done pr command option keys. Unplugged everything for about 30 minutes, tried again. … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I have excel for mac and the following two things happen: 1.
Hi, i have excel for mac and the following two things happen: 1. a white box appears on my screen where an excel sheet was open and 2. If i open a regular excel sheet with data, when i go to close, it… read more
Jon
Jon
Bachelors Degree
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Mini Mac running 10,10.2 has never been able to shut down
Mini Mac running 10,10.2 has never been able to shut down from software prompt, including EVERY possible way so always hard boot. This means that upgrading anything that needs a reboot to load/install cannot be in stalled. Trying to find an offline version of system upgrade to see if I can fix it? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
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Just wanted your advice on the message "Microsoft Excel
Just wanted your advice on the message "Microsoft Excel cannot be opened because of a problem. Check with the developer to make sure Microsoft Excel works with this version of Mac OS X. You many need … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
John T.F.,Please forward this question to John T.F.This
John T.F., Please forward this question to John T.F. This is Gary F. with a brief question. I bought Office 2008 for my new Macs (Home & Student Edition) and have installed it on the iMac using one of… read more
Techie_Ben
Techie_Ben
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Master's Degree
1,569 satisfied customers
system says press any key to boot from cd... disk error. press
system says press any key to boot from cd... disk error. press any key to restart. how do i reset my imac… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
922 satisfied customers
I have an imac - which I'm typing on now. My husband has one
Hi I have an imac - which I'm typing on now. My husband has one too - with a problem. He has bootcamp on it with windows. When it starts up it goes into the black and white screen saying improper shut… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
i ran a hardware test on my imac that just crashed over the
i ran a hardware test on my imac that just crashed over the weekend. This was a recommendation from the Apple tech that assisted me. Any idea what 4hdd/11/40000004:sata(0,0) means??… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Good morning, I have an iMac that I bought at the end of
Good morning, I have an iMac that I bought at the end of 2008 from the store in Bellevue WA. I installed Office: Mac 2008 when I purchased the computer. Recently I downloaded an update (12.2.4) for th… read more
Ashik
Ashik
Master's Degree
9,356 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

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IEEE, Microsoft

Mac Tech

Mac Tech

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888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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