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My Ipad is stuck on apple logo. Have tried number of
My Ipad is stuck on apple logo. Have tried number of instructions by holding down buttons and so forth. … read more
Vinod Menon
Vinod Menon
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Master's Degree
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First of all, I had just paid the $5 deposit on my iPad 2
First of all, I had just paid the $5 deposit on my iPad 2 and it froze up on me. The iPad 2 is the device I'm having a problem with. It froze up before I could enter me email address, etc. Can we stil… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
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I have a new ipad. i cannot find the slot to plug it in. the
i have a new ipad. i cannot find the slot to plug it in. the slot that is located under the on/off button is not big enough to accommodate the plug. And, for some reason, the apple logo is flashing on… read more
Suhasini Velu
Suhasini Velu
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My iPhone froze on the reset screen. 7plus. No tgts it I try
No tgts it I try resetting the settings n it froze on the apple logo… read more
Richard
Richard
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My iPad is black but I can hear music I've charged it for
My iPad is black but I can hear music I've charged it for almost 2 hours … read more
Isaac Franklin
Isaac Franklin
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When I plug my mini-iPad into my MAC, the following msg. appears:
When I plug my mini-iPad into my MAC, the following msg. appears: "The iPad ***** *****ffman's iPad" cannot be synced. An internal device error occurred. Can you please help me?… read more
Viet -MS Office Tech
Viet -MS Office Tech
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I have a black screen and the apple logo my iPad 2 froze during
I have a black screen and the apple logo my iPad 2 froze during a download, I can not shut if off or get it to do anything. I have it plugged into my Mac and it is not connecting… read more
Ashik
Ashik
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my ipad has a black screen and is unable to power down and
my ipad has a black screen and is unable to power down and unable to get off this mode. how can i reboot?… read more
Daniel
Daniel
554 satisfied customers
got problem with my ipad, try to connect on itune but it tells
got problem with my ipad, try to connect on itune but it tells me " itunes has detected an ipad in recovery mode. you must restore this ipad before it can be use with itunes ". i try to rebooth but th… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My wifes I pad 1 will not sync. It gets stuck on backing up.
My wife's I pad 1 will not sync. It gets stuck on backing up. I have disconnected the anti virus without it making a difference. John… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have an I pad 1 64G. the middle of the screen has a 2 in
I have an I pad 1 64G. the middle of the screen has a 2 in ban of colored lines, the picture is visable above and below the lines. What is the problem and can it be repaired?… read more
Mike
Mike
Mac Medic
Some college
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Cannot get my password to work so need to get it working or
cannot get my password ***** work so need to get it working or get a new one that does work… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hello I have not used my ipad for a couple of week and its
Hello I have not used my ipad for a couple of week and its asking for a pass word I do not remember doing one but I have tried all the normal passw2ors I use and they still seem to be wrong. The ipad … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
ipad is dsabled, says connect to itunes. itunes says enter
ipad is dsabled, says connect to itunes. itunes says enter passcode, but ipad is locked so cannot enter passcode. what next?… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
i messed up putting in my password XXXXX my I pad my name
i messed up putting in my password XXXXX my I pad my name is XXXXX XXXXX my e-mail address [email protected] my apple pass word should be rag3991… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
We have an ipad 11 and we had our e mail installed on it and
We have an ipad 11 and we had our e mail installed on it and it was working fine, but last time we tried to open it, we could not and it just showed a blank page. We tried to go into settings, but it … read more
Danh
Danh
Bachelor's Degree
949 satisfied customers
my location finder stopped working . i finally decided to restore.
my location finder stopped working . i finally decided to restore. now my apple won't starts and it says this device may be damaged. it was working fine until about an hour ago.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
hi i have an intel mac and it froze earlier in safari with
hi i have an intel mac and it froze earlier in safari with the color wheel spinning, it would not let me force quit, so i used the power button to shut it down, it will not now power back on past the … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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