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I am beyond frustrated. I have had an Apple ID for a time
Mike, I am beyond frustrated. I have had an Apple ID for a long time and have notes all over the place about sign on info, including passwords. I have tried to change it about a dozen time because not… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
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Wes
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Bachelor's Degree
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I received an email stating suspicious activity using my
I received an email stating suspicious activity using my apple ID. How can i be certain this is from apple? The account update asks for date of birth & social security number in addition to name & add… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
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Your Apple ID was used to purchase from Apple Online store
Your Apple ID was used to purchase from Apple Online store on a laptop or computer that hadn't previously been related with Apple ID. You may also be receiving this message if you reset your password … read more
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I received email stating that I had subscribed to iTunes for
I received email stating that I had subscribed to iTunes for $166.99 for the year singing in to iCloud on an iPadPro and made a purchase via iTunes Store at 07 of July at 2018. Subscription: Apple Mus… read more
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I got email for a purchase I didn't make for 49.99. Yahoo.
I got email for a purchase I didn't make for 49.99 … read more
Jinsmn
Jinsmn
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I updated at the app store, and it came up with activation
I updated at the app store, and it came up with activation lock, and I cannot remember my password … read more
John T. F.
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Someone is billing I tunes on my account. i do not use I
someone is billing I tunes on my account. i do not use I tunes. the address of the culprit is***** Palm Coast Fl 32164 … read more
IT Miro
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I want to cancel my iTunes subscription. I don't know -- it
I don't know -- it shows up on my credit card every month … read more
RussellA
RussellA
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I cannot log into Apple or the other I tunes. I have to
I have to check. How can I do it without losing you … read more
Cris
Cris
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My password has been disabled & it won't let me reset it. I
My password ***** been disabled & it won't let me reset it. I m trying to enroll in messenger & I cloud … read more
IT Miro
IT Miro
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I upgraded my IPad this morning, now I can't open the IPad.
I upgraded my IPad this morning, now I can't open the IPad. I have reset my pass word several times and when I am asked my date of birth again which I have entered several times I get an error that it… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
If my apple id is different icloud than my wife and kids but
If my apple id is different for my icloud than my wife and kids but we share the same id and password ***** iTunes and apps on my phone will my messages go to their ipads still? It did in the past but… read more
Ashik
Ashik
Master's Degree
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how do I get my I pad activated ? don't know what apple id
how do I get my I pad activated ? don't know what apple id and password ***** used to set I and I do not know what I used to set up I cloud account. it was activated an the Verizon store and they coul… read more
John T. F.
John T. F.
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Two Decades Field Experience
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I have had problems with my itunes.I can play music & click
I have had problems with my itunes.I can play music & click into the itunes store,but as soon as I try to log into my apple id account to download music it comes up as unknown error ocurred(0x800B0101… read more
iteachmac
iteachmac
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I just reverted from MobileMe to iCloud. But the apple ID is
I just reverted from MobileMe to iCloud. But the apple ID is for my me account and my apple ID is a different one for iTunes. In order for my music and iTunes to go to the cloud, don't I have to use t… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I am trying desperately to open an account in my name and my
I am trying desperately to open an account in my name and my credit card for I-Tunes. My wife and I have two different servers on the same computer. Hers is AOL mine is MSN. She has an account with I … read more
iteachmac
iteachmac
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Vocational, Technical or Trade Scho
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I have changed my email address to gmail. On my macbook pro
I have changed my email address to gmail. On my macbook pro I've been able to change my preferences for mac mail to only have gmail, no mobile me for instance. On my ipod touch, I can't seem to change… read more
Daniel
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Mac Genius
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4,711 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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