Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

ITunes keep charged withdraw from my acct I need to camel…

Customer Question
ITunes keep charged withdraw...

ITunes keep charged withdraw from my acct I need to camel could not contact them by phone please help

Technician's Assistant: When did you last update iTunes?

Not sure my husband set it up I need to cancel it I have contacted my bank to stop the charges

Technician's Assistant: What have you tried so far with your iTunes?

I tried to call several time could not get through

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No I just want to cancel my ITunes

Submitted: 6 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 10 minutes by:
1/5/2018
Mac Support Specialist: John T. F., Apple Consultant replied 6 months ago
John T. F.
John T. F., Apple Consultant
Category: Mac
Satisfied Customers: 3,631
Experience: 20+ years in the computer/Mac industry
Verified

Hello! My name is***** will work diligently to provide accurate advice and information. Please give me a minute to read over your submission...

Ask Your Own Mac Question
Mac Support Specialist: John T. F., Apple Consultant replied 6 months ago

Do you know what you are being charged for form Apple?

Ask Your Own Mac Question
Customer reply replied 6 months ago
$2.99 each month
Mac Support Specialist: John T. F., Apple Consultant replied 6 months ago

Ok, assuming you have an iPhone or iPad,

you can cancel subscriptions right from your iOS device:

  1. Go to Settings > [your name] > iTunes & App Store.
  2. Tap your Apple ID at the top of the screen.
  3. Tap View Apple ID. You might need to authenticate your Apple ID.
  4. Tap Subscriptions.
  5. Tap the subscription that you want to manage.
  6. If you're being charged for a subscription, but you don't see it in your list of subscriptions, it might be billed through someone other than Apple.
  7. Use the options to manage your subscription. You can choose a different subscription offering, or tap Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.

If you still have concerns, don’t negatively rate my answer, just reply back and let me know. I'll be happy to advise you further. When finished, please give a positive rating so I can be credited for my assistance. You are judging my personal service only (not this website, the price, or your issue) and high ratings assure I remain in good standing.

Thanks and good luck,

John

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John T. F. Your Own Question
John T. F.
John T. F.
John T. F., Apple Consultant
Category: Mac
Satisfied Customers: 3,631
3,631 Satisfied Customers
Experience: 20+ years in the computer/Mac industry

John T. F. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,631 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I have multiple charges from APL*ITUNES.com/BILL. I dont
I have multiple charges from APL*ITUNES.com/BILL. I dont want these charges. I don"t know what the charges are for and I need them to cease. My grnddaughter is on my acct. … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
Need to cancel renewal membership for iTunes because my
Need to cancel renewal membership for iTunes because my husband passed away April 25, 2018. ITunes was under his account and his bank account will be closing. … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
Well I keep getting charged $39.99 every 2 weeks on my debit
Well I keep getting charged $39.99 every 2 weeks on my debit card, and I don't know what it's for. That's like $80 a month coming out of my checking account, & I don't know what it's for. Any correcti… read more
Micky
Micky
Lead Systems Administrator
High School or GED
90 satisfied customers
I have an unexplained charge on my itunes acct. I don't
what should I do? I am ready to challenge the $149l charge … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
I was just charged $12.99 and I don't know why. There are
I was just charged $12.99 and I don't know why. There are also strange music in another language on my itunes. I don't know if someone has compromised my phone. Please help … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I am being over charged for my iTunes. My own bank notified
I am being over charged for my iTunes. My own bank notified me on this . … read more
John T. F.
John T. F.
Apple Consultant
3,631 satisfied customers
Want to cancel an iTunes account. Never. This was my
Never. This was my husbands acct. he is now in a nursing home not mentally able to use this service. I am getting billed for it and want to cancel the account … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I am 56 years old and went back to school and finished last
I am 56 years old and went back to school and finished last year. I called Chegg and cancelled my subscription, but I noticed I am still getting charged. $16 per month. I have not had this service sin… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have an app store and iTunes card which are being used for
I have an app store and iTunes card which are being used for scam this is been reported to the flocal police and through my bank but I want to inform you that this is going on and that if there's any … read more
Mr.Med
Mr.Med
1,186 satisfied customers
Ive been charged 12.99 on 1/16 & 2/16, also $14.99 on 1/24 &
Ive been charged 12.99 on 1/16 & 2/16, also $14.99 on 1/24 & 2/22 for itunes that I have NEVER requested and have always cancelled when I see them. Please send me a refund of $55.96 total for these fo… read more
John T. F.
John T. F.
Apple Consultant
3,631 satisfied customers
I am getting big bills from iTunes and I want them to stop.
I am getting big bills from iTunes and I want them to stop. And I want a refund. We hardly use iTunes . What can I do?… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
I don't have a tech problem I need to speak to someone about
I don't have a tech problem I need to speak to someone about a charge on iTunes I didn't realize I did this purchase. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am being charged to much money on my iTunes acct and need
I am being charged to much money on my iTunes acct and need it cancelled as its overdrafting my checkingacct … read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
I'm being billed for iTunes which has my bank account
I'm being billed for iTunes which has my bank account overdrawn and I would like my refund … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have cancelled iTunes radio or whatever you call it twice
I have cancelled iTunes radio or whatever you call it twice and just saw another $10.94 on my bank account … read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
MY 4-YEAR-OLD GRANDSON PUT SEVERAL SESAME STREET ITUNES ON
MY 4-YEAR-OLD GRANDSON PUT SEVERAL SESAME STREET ITUNES ON MY IPHONE TO BE CHARGED TO MY BANK ACCOUNT. HE SAW MY PASSWORD XXXXX COPIED IT. THE BANK FINALLY STOPPED THE CHARGES AFTER SEVERAL OF THEM WE… read more
OSXpert
OSXpert
Software Engineer
Bachelor\u0027s Degree
224 satisfied customers
i need to know why i;m being chaged for it when im not using
i need to know why i;m being chaged for it when i'm not using it that beimg itunes idont use itunes i;ve nere down loaded any thing from itunes i want all MY money back!!!!!!!… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
I RECVEIVED MY CHECKING ACCT STATEMENT AND IT SHOWS THAT I
I RECVEIVED MY CHECKING ACCT STATEMENT AND IT SHOWS THAT I WAS CHARGED 6 TIMES FOR I TUNES WHICH NO ONE HAS RECEIVED. THE AMOUNTS ARE AS FOLLOWS 39.77 5/31 18.10 6/3 10.78 6/4 2.14 6/19 AND 13.05 SAME… read more
Omer Mushahwar
Omer Mushahwar
Bachelor\u0027s Degree
237 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x