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When I open my Mac I get a box saying to sign into my icloud
When I open my Mac I get a box saying to sign into my icloud account. I have used my Apple ID and it won't connect. How do I get into this and clear this message. Does this mean my devices are not upd… read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I'm using a MacBook Air 10.13.2. I recently switched to
Hi,I'm using a MacBook Air 10.13.2.I recently switched to Google's Backup and Sync (they said they were phasing out Google Drive soon). With that said, I have a two-part question:1. I've synced my per… read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I am in Medford, OR where there is no Apple store. There are
I am in Medford, OR where there is no Apple store. There are certified Apple technicians at Connecting Point. After having my MacBook Pro serviced there--it was "corrupted" and they took all of my dat… read more
Justin Johnson
Justin Johnson
Owner
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It rejects my apple verification password. Two days ago,with
two days ago,with my friend who works one air 2 at an Apple Store. … read more
Kris R
Kris R
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Computing
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Reason my google web search screen on my iPad has changed
For some reason my google web search screen on my iPad has changed and is now only half the size it was. The other items like images and shopping are still full screen size. What can I do to return it… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I installed safari update on my mac and it is not compatible
I installed safari update on my mac and it is not compatible with Snow Leopard. How can I uninstall it… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
lately when I turn on my IPad, this appears on the screen.
lately when I turn on my IPad, this appears on the screen. "This IPad cannot be backed up because there is not enough ICloud storage available. you can manage your storage in settings." How can I do t… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Hello can you tell me how to see what is taking all my space
Hello can you tell me how to see what is taking all my space on I cloud with my Ipad 2 Thanks… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I keep getting this messageThe server did not recognize your
I keep getting this messageThe server did not recognize your user name or password XXXXX account “Home.” Make sure you enter them correctly.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
my macbook (13" from 2008) is possessed. Out of the blue I
my macbook (13" from 2008) is possessed. Out of the blue I got a message saying my disk was almost full and I would have to delete files or I couldn't save anything else. I thought this was strange si… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I purchased a new iPhone 4s a few months ago using my home
I purchased a new iPhone 4s a few months ago using my home email address as my Apple ID. When I opened iTunes on my PC today, my old iTunes password XXXXX work. So I tried the password XXXXX set up on… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My iPad insists my Id [email protected] it [email protected]
My iPad insists my I'd [email protected] it [email protected] thus it will not accept the proper password. There is no site [email protected] what do I do?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
help I just bought an ipad and apple id is asking to verify
help I just bought an ipad and apple id is asking to verify my email and said they sent me an email but I no longer have access to that email account. What can I do I want to change the email address… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Hi I have a mac and had a free trial on mobile me which ended
Hi I have a mac and had a free trial on mobile me which ended on 8/01/11. A box appeared asking for my mobile me password. I entered what i thought it was but this has been rejected I tried everything… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Hello, I wonder if it is possible to retrieve a file. I had
Hello, I wonder if it is possible to retrieve a file. I had made an website hotel booking and had to cancel that booking on 18th. October 2010, this was performed by filling in on "My Booking" a cance… read more
Mary
Mary
Digital Printing Consultant
Master's Degree
248 satisfied customers
About a half hour ago, a window appeared on my computer screen
About a half hour ago, a window appeared on my computer screen advising me that my computer's Intego anti-virus software had detected a number of trojan viruses had invaded my computer's documents,fol… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have really gotten my sign on messed up. I cant seem to
I have really gotten my sign on messed up. I can't seem to match my user name and Password. i want to set up mobile.me on my new IPAD, but I'm unable to sign in. I tried to use iforgot, but when I try… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
I am unable to open Safari. Message The application Safari
I am unable to open Safari. Message "The application Safari quit unexpectedly" comes up. How do I fix this?… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,808 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

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888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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