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I have an Apple Ipad that I have not used for a couple of
I have an Apple Ipad that I have not used for a couple of months. I have recharged it. I can't seem to open it- I forgot where home is. Also, I forgot my password. can you help? … read more
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Nhat Nguyen
Davenport University Instructor
Master's Degree
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I just got it and I am ignorant of everything,got to the fingerprint part the other day and today I can't enter the passcode. I probably am entering the wrong one Now pad is disabled for 15 minutes. … read more
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Nhat Nguyen
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Don't understand the Apple identification stuff. I think I've made new identification stuff but it doesn't work. I wish I was AI and didn't get frustrated. … read more
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The identification details, that is the date of birth is
The identification details, that is the date of birth is incorrect on our IPad, we want to correct it … read more
Richard
Richard
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IT Manager, Consultant
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I want to add ,99 a month to upgrade my memory on my I phone
I want to add ,99 a month to upgrade my memory on my I phone & I pad. I tunes turns down using my legel , working Visa card. I need ASAP to get more memory . I am leaving for Italy in a few days & nee… read more
Justin Johnson
Justin Johnson
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i cant get pass the activation lock. JA: When did you last change your password ***** Apple ID? Customer: i think today when i down loaded i tunes JA: Did you try resetting through Apple's online acco… read more
Jon
Jon
Bachelors Degree
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Richard
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Have a new iPad and trying to get it started. Had an older
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Justin Johnson
Justin Johnson
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My big iPad show in the screen iPad is disabled connect to I
My big iPad show in the screen iPad is disabled connect to I tune. … read more
Karthik
Karthik
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I can open Google on my daughter's phone and PC. I can not
I can open Google on my daughter's phone and PC. I can not open Google on my IPAD … read more
Kris R
Kris R
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Randy IT Tech
Randy IT Tech
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I cannot get on my I pad, I enter the correct password and
I cannot get on my I pad, I enter the correct password ***** it will not accept it and it has resulted in saying the IP is disabled connect to I tunes, I have no idea what to do next… read more
David
David
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I am 80 y.o. non-tech man with an ipod, ipad, and windows
I am 80 y.o. non-tech man with an ipod, ipad, and windows pc. Apple password ***** have driven me absolutely insane. I simply want to sync my rearranged music from the pc to my ipod and ipad,but fail … read more
Dustin
Dustin
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i just purchased an iPad 2. This iPad will not accept my i
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Cris
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hello here is judy jo hall i lost i tunes for i phone very
hello here is judy jo hall i lost i tunes for i phone very disspoint sorry lousy spelling not good english ok… read more
Vinod Menon
Vinod Menon
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My I Pad says no internet connection available. My computer is yards away and I have checked Internet explorer which is working. Until 2 days ago it was working perfectly. What should I do? Robert Dav… read more
Mike
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I am having trouble opening an i tune account. It keeps refusing to accept my phone number. So I can't proceed… read more
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I forgot my password, got locked out of my IPad and havent
I forgot my password, got locked out of my IPad and haven't gotten anywhere in getting this issue resolved. Please HELP!! Have been trying to get this resolved for 3 weeks!!! How can I either get my p… read more
iteachmac
iteachmac
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,842 satisfied customers

20+ years in the computer/Mac industry

David

David

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1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

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965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

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888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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