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When I woke this morning I found I couldn't get mail or
When I woke this morning I found I couldn't get mail or access the cloud. I hadn't done anything to knock it down. Both my I phone and I pad can't get mail. I changed my aol password ***** that was th… read more
ZAID ALAMRO
ZAID ALAMRO
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It was stolen from my house on July 20, and I need to find
It was stolen from my house on July 20, and I need to find it's location. Have received alerts on my phone that someone has been trying to access a g mail account. Have changed password ***** that. Wh… read more
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N Nguyen
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I just bought a new Iphone8. Previously my iPhone 6 pictures
I just bought a new Iphone8. Previously my iPhone 6 pictures automatically went to my ipad. How o I sync these two? … read more
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Senthil
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I have a new 8 plus and an I pad. A month or so ago I
Hi, I have a new 8 plus and an I pad. A month or so ago I changed my Apple ID on my phone, but I couldn't change it on my iPad for some reason. … read more
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My daughters iPad and iPhone are both saying that they are
my daughters iPad and iPhone are both saying that they are disabled because she forgot her password ***** entered the wrong one too many times. I connected to iTunes but it then says that the device d… read more
Richard
Richard
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I need to reset the password on my Apple ID (cloud). I do
I need to reset the password ***** my Apple ID (cloud). I do not remember the old password. … read more
Cris
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I am trying to access my i phone and i pad from my DELL
i am trying to access my i phone and i pad from my DELL computer so i can connect both of them to my i tunes account. my i phone has a damaged screen and now i cant open my i pad because its saying i … read more
Richard
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I cannot seem to activate my ipad, i am writing this on my
hi i cannot seem to activate my ipad, i am writing this on my lap top, it says the the activation server temporarily unavailable. i have tried to different wifi aerials which both have plenty of credi… read more
Jon
Jon
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My husband cannot sign into his ipad. We have tried to reset
My husband cannot sign into his ipad. We have tried to reset his password ***** keep getting a message "Activation Lock" which requires his original password ***** was used when he set up his account.… read more
John T. F.
John T. F.
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My phone has photos that are not uploading to the cloud for
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Bhavik Joshi
Bhavik Joshi
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I am locked out of my I pad. Do not know I am not computer
I am locked out of my I pad JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running? Customer: do not know I am not computer sharp JA: Have you installed any u… read more
Justin Johnson
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We have 2 iPads do you need info on mine I that is not
Justin we have 2 iPads do you need info on mine I that is not working or do you have access to it?… read more
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Justin Johnson
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My wife and I just purchased two I phones to replace her iphone
My wife and I just purchased two I phones to replace her iphone 4 and my iphone5.we also purchased a new i pad. Originally I had an iphone and ipad. when she bought her the i phone 4 it was downloaded… read more
John T. F.
John T. F.
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Two Decades Field Experience
2,386 satisfied customers
Please help me understand the difference between iTunes MATCH,
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I have a new Iphone 5. (my 4-s was stolen). I want to get the
I have a new Iphone 5. (my 4-s was stolen). I want to get the photos on my I-pad (over 600) from my Ipad to my new Iphone since I couldn't "back up" my old Iphone to I-tunes. Have already sent I-pad p… read more
MacTechTrainer
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I have several apple products . 4s phones 3 , 4 iPads3rd gen
I have several apple products . 4s phones 3 , 4 iPads3rd gen , and 4 ipod touches. When I was hacked I lost the ability to back up to my cloud accounts so I am unable to back them up and restore perso… read more
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Hi -- my iPad was stolen out of my car yesterday and does not
Hi -- my iPad was stolen out of my car yesterday and does not require a password XXXXX get to the home screen. Can you tell if anyone has downloaded anything new to the machine since December 1? Shoul… read more
Claws224
Claws224
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My I Pad says no internet connection available. My computer
My I Pad says no internet connection available. My computer is yards away and I have checked Internet explorer which is working. Until 2 days ago it was working perfectly. What should I do? Robert Dav… read more
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Mike
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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